Service Manual

ePSA-diagnose uitvoeren

1. Zet de computer aan.

2. Druk tijdens het opstarten van de computer op F12 wanneer het logo van Dell verschijnt.

3. Selecteer in het opstartmenu de optie Diagnostics (Diagnose).

4. Klik op de pijl in de linkerbenedenhoek.

De startpagina van Diagnostics (Diagnose) wordt weergegeven.

5. Klik op de pijl in de rechterbenedenhoek om naar het paginaoverzicht te gaan.

De gedetecteerde onderdelen worden weergegeven.

6. Als u alleen een test voor een specifiek apparaat wilt laten uitvoeren, drukt u op Esc en klikt u op Yes (Ja) om de diagnosetest te

stoppen.

7. Selecteer het apparaat in het linkervenster en klik op Run Tests (Tests starten).

8. Van eventuele problemen worden foutcodes weergegeven.

Noteer de foutcode en het validatienummer en neem contact op met Dell.

System diagnostic lights

Power and battery-status light

Indicates the power and battery-charge status.

Solid white—Power adapter is connected and the battery has more than 5 percent charge.

Solid amber—Computer is running on battery and the battery has less than 5 percent charge.

Off

• Power adapter is connected and the battery is fully charged.

• Computer is running on battery and the battery has more than 5 percent charge.

• Computer is in sleep state, hibernation, or turned off.

The power and battery-status light blinks amber along with beep codes indicating failures.

For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by

a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected.

The following table shows different power and battery-status light patterns and associated problems.

Table 15. Diagnostics

Light pattern Problem description

2,1 CPU failure

2,2 System board: BIOS and ROM failure

2,3 No memory or RAM detected

2,4 Memory or RAM failure

2,5 Invalid memory installed

2,6 System board or chipset error

2,7 LCD failure

3,1 CMOS battery failure

3,2 PCI or video card or chip failure

3,3 Recovery image not found

3,4 Recovery image found but invalid

4,1 AC adapter connected but battery switch is OFF

Camera status light: Indicates whether the camera is in use.

• Solid white—Camera is in use.

• Off—Camera is not in use.

Problemen oplossen