Users Guide

Introduction
Re-imaging is the process of removing all software on the computer and reinstalling the removed software. Re-imaging is
required when software in the computer is corrupted or damaged and can also be used as a means of removing harmful and
malicious software on your computer. This re-imaging guide provides the steps that are required for re-imaging your computer.
CAUTION: This re-imaging guide is designed for system administrators. Do not attempt to re-image the system
if you are not an administrator or are unsure of the procedures. Failure to follow instructions may result in
permanent data loss.
NOTE: The information that is provided in this guide is applicable to computers with Windows only.
This guide assists you in installing Dell-recommended software stack and settings, drivers, and applications, which are tested
and validated on the XPS 13 2-in-1 (9310 2n1). The installation of the listed drivers and applications as described in the guide
enhances the performance of your computer.
Dell also provides drivers and applications that are not included with the Windows operating system. These drivers are required
to enable the following Solid State Drives (SSD):
● 256 GB PCIe SSD
● 512 GB PCIe SSD
● 1024 GB PCIe SSD
It is always recommended to re-image on a newly-installed operating system and not from any previous image-build. Ensure that
the BIOS settings, including SATA configurations and modes, are appropriately set and the latest drivers and applications are
used when re-imaging the computer.
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