Owners Manual
Table Of Contents
- Dell XC6320 Web-Scaled Hyperconverged Appliance Owner's Manual
- About the Dell XC6320
- About your system
- Accessing system features during startup
- Front panel features and indicators
- Hard drive indicator patterns
- Back panel features and indicators
- System-board assembly configurations
- LAN indicator codes
- Power and system board indicator codes
- Power Supply Unit indicator codes
- iDRAC heart beat LED
- Documentation references
- Performing initial system configuration
- Pre-operating system management applications
- Navigation keys
- System Setup
- Entering System Setup
- System Setup details
- System BIOS Settings details
- System Information details
- Memory Settings details
- Processor Settings details
- SATA Settings details
- Boot Settings details
- Network Settings screen details
- Integrated Devices details
- Serial Communication details
- System Profile Settings details
- System Security Settings details
- Miscellaneous Settings details
- System setup options at boot
- About Boot Manager
- Changing the boot order
- Choosing the system boot mode
- Assigning a system and setup password
- Deleting or changing system and setup password
- Installing and removing system components
- Safety instructions
- Recommended tools
- Opening and closing the system
- Inside the system
- Cooling fans
- Hard drives
- SATADOM
- Power supply units
- System board assembly
- Air baffle
- Heat sinks
- Processors
- Expansion card assembly and expansion card
- Riser card
- LSI 2008 Mezzanine Card
- Mezzanine card bridge board
- System memory
- System battery
- System board
- Troubleshooting your system
- Safety first—for you and your system
- Minimum configuration to POST
- Safety first – for you and your system
- Installation-related issues
- Troubleshooting system startup failure
- Troubleshooting external connections
- Troubleshooting the video subsystem
- Troubleshooting a USB device
- Troubleshooting a serial I/O device
- Troubleshooting a NIC
- Troubleshooting a wet system
- Troubleshooting a damaged system
- Troubleshooting the system battery
- Troubleshooting PSUs
- Troubleshooting system cooling issues
- Troubleshooting a fan
- Troubleshooting system memory
- Troubleshooting a hard drive
- Troubleshooting a storage controller
- Troubleshooting expansion cards
- Troubleshooting processors
- IRQ assignment conflicts
- Jumpers and connectors
- Getting help
If the issue persists, replace the device.
If all troubleshooting fails, see Getting help.
Troubleshooting a serial I/O device
1. Turn off the system and any peripheral devices connected to the serial port.
2. Swap the serial interface cable with another working cable, and turn on the system and the serial
device.
If the issue is resolved, replace the interface cable.
3. Turn off the system and the serial device, and then swap the device with a comparable device.
4. Turn on the system and the serial device.
If the issue is resolved, replace the serial device.
If the issue persists, see Getting help.
Troubleshooting a NIC
1. Restart the system and check for any system messages pertaining to the NIC controller.
2. Check the appropriate indicator on the NIC connector. See LAN indicator codes.
• If the link indicator does not glow, check all cable connections.
• If the activity indicator does not glow, the network driver files might be damaged or missing.
Remove and reinstall the drivers if applicable. See the NIC’s documentation.
• Change the auto-negotiation setting, if possible.
• Use another connector on the switch or hub.
If you are using a NIC card instead of an integrated NIC, see the documentation for the NIC card.
3. Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC’s
documentation.
4. Enter the System Setup program and confirm that the NIC ports are enabled. For more information,
see Pre-operating system management applications.
5. Ensure that the NICs, hubs, and switches on the network are all set to the same data transmission
speed. See the documentation for each network device.
6. Ensure that all network cables are of the proper type and do not exceed the maximum length.
If all troubleshooting fails, see Getting help.
Troubleshooting a wet system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Turn off the system and attached peripheral devices, and disconnect the system from the electrical
outlet.
2. Open the system.
3. Disassemble components from the system.
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