Owners Manual
Table Of Contents
- Dell XC6320 Web-Scaled Hyperconverged Appliance Owner's Manual
- About the Dell XC6320
- About your system
- Accessing system features during startup
- Front panel features and indicators
- Hard drive indicator patterns
- Back panel features and indicators
- System-board assembly configurations
- LAN indicator codes
- Power and system board indicator codes
- Power Supply Unit indicator codes
- iDRAC heart beat LED
- Documentation references
- Performing initial system configuration
- Pre-operating system management applications
- Navigation keys
- System Setup
- Entering System Setup
- System Setup details
- System BIOS Settings details
- System Information details
- Memory Settings details
- Processor Settings details
- SATA Settings details
- Boot Settings details
- Network Settings screen details
- Integrated Devices details
- Serial Communication details
- System Profile Settings details
- System Security Settings details
- Miscellaneous Settings details
- System setup options at boot
- About Boot Manager
- Changing the boot order
- Choosing the system boot mode
- Assigning a system and setup password
- Deleting or changing system and setup password
- Installing and removing system components
- Safety instructions
- Recommended tools
- Opening and closing the system
- Inside the system
- Cooling fans
- Hard drives
- SATADOM
- Power supply units
- System board assembly
- Air baffle
- Heat sinks
- Processors
- Expansion card assembly and expansion card
- Riser card
- LSI 2008 Mezzanine Card
- Mezzanine card bridge board
- System memory
- System battery
- System board
- Troubleshooting your system
- Safety first—for you and your system
- Minimum configuration to POST
- Safety first – for you and your system
- Installation-related issues
- Troubleshooting system startup failure
- Troubleshooting external connections
- Troubleshooting the video subsystem
- Troubleshooting a USB device
- Troubleshooting a serial I/O device
- Troubleshooting a NIC
- Troubleshooting a wet system
- Troubleshooting a damaged system
- Troubleshooting the system battery
- Troubleshooting PSUs
- Troubleshooting system cooling issues
- Troubleshooting a fan
- Troubleshooting system memory
- Troubleshooting a hard drive
- Troubleshooting a storage controller
- Troubleshooting expansion cards
- Troubleshooting processors
- IRQ assignment conflicts
- Jumpers and connectors
- Getting help
5
Troubleshooting your system
Safety first—for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Minimum configuration to POST
The three components mentioned below are the minimum configuration to POST:
• One power supply unit
• One Processor (CPU) in socket CPU1 (minimum for troubleshooting)
• One Memory Module (DIMM) installed in the socket A1
NOTE: When PCI-E slot 1 and Mezzanine slot are to be used, processor 1 must be installed; when
PCI-E slot 3 is to be used, both processor 1 and processor 2 must be installed.
Safety first – for you and your system
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not
attempt to lift the system by yourself.
WARNING: Before removing the system cover, disconnect all power, then unplug the AC power
cord, and then disconnect all peripheral devices, and all LAN lines.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Installation-related issues
Perform the following checks when you troubleshoot installation issues:
• Check all cable and power connections (including all rack cable connections).
• Unplug the power cord and wait for one minute. Then reconnect the power cord and try again.
• If the network is reporting an error, verify that the system has enough memory and disk space.
75