Deployment Guide
38 Dell EMC XC Xpress Hyper-Converged Appliance Deployment Guide for ESXi | A02
B Introduction to troubleshooting
Use this troubleshooting section to resolve any issues you may encounter during deployment. Use these
steps before you call Dell EMC Customer Support.
B.1 Foundation Applet issues
B.1.1 Unable to launch the Nutanix Foundation Applet from management
workstation.
Error in launching the Nutanix Foundation Applet.
1. Ensure Nutanix recommended JRE is installed on management workstation. See Downloading Java
Runtime Environment.
2. Make sure to extract all content from FoundationApplet-offline.zip.
3. Re-launch the Nutanix Foundation applet to ensure it is now functioning.