Owners Manual
Power interposer board......................................................................................................................86
Removing the power interposer board........................................................................................86
Installing the power interposer board.......................................................................................... 87
System board...................................................................................................................................... 88
Removing the system board.........................................................................................................88
Installing the system board...........................................................................................................89
Trusted Platform Module.................................................................................................................... 91
Installing the Trusted Platform Module .......................................................................................92
Re-enabling the TPM for BitLocker users.................................................................................... 92
Re-enabling the TPM for TXT users..............................................................................................93
5 Troubleshooting your system..........................................................................94
Safety first—for you and your system................................................................................................ 94
Troubleshooting system startup failure............................................................................................. 94
Troubleshooting external connections..............................................................................................94
Troubleshooting the video subsystem...............................................................................................94
Troubleshooting a USB device........................................................................................................... 94
Troubleshooting a serial I/O device................................................................................................... 95
Troubleshooting a NIC....................................................................................................................... 95
Troubleshooting a wet system...........................................................................................................96
Troubleshooting a damaged system..................................................................................................97
Troubleshooting the system battery.................................................................................................. 97
Troubleshooting power supply units................................................................................................. 98
Power source problems................................................................................................................98
PSU problems................................................................................................................................98
Troubleshooting cooling problems................................................................................................... 99
Troubleshooting cooling fans............................................................................................................ 99
Troubleshooting system memory....................................................................................................100
Troubleshooting an SD card............................................................................................................. 101
Troubleshooting a hard drive............................................................................................................101
Troubleshooting a storage controller.............................................................................................. 102
Troubleshooting expansion cards....................................................................................................103
Troubleshooting processors.............................................................................................................103
System messages..............................................................................................................................104
Warning messages...................................................................................................................... 104
Diagnostic messages.................................................................................................................. 104
Alert messages............................................................................................................................ 104
6 Using system diagnostics................................................................................105
Dell Embedded System Diagnostics.................................................................................................105
When to use the Embedded System Diagnostics......................................................................105
Running the Embedded System Diagnostics from Boot Manager........................................... 105
6