Support Matrix

Contacting Dell
18 Dell EMC XC430 Series Hyper-Converged Appliance Support Matrix | A28
4 Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an active
internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell
product catalog. Availability varies by country and product, and some services may not be available in your
area. To contact Dell for sales, technical assistance, or customer-service issues:
1. Go to Dell.com/support.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
• Enter your system Service Tag in the Enter your Service Tag text box.
• Click Submit.
• The support page that lists the various support categories is displayed.
4. For general support:
• Select your product category.
• Select your product segment.
• Select your product. The support page that lists the various support categories is displayed.
5. For contact details of Dell Global Technical Support:
• Click Global Technical Support.
• The Contact Technical Support page is displayed with details to call, chat, or email the Dell
Global Technical Support team.