Release Notes

Installing package/Upgrading image

Downloading the installation file

Steps

1. Go to www.dell.com/support.

2. In the Enter a Service Tag, Serial Number, Service Request... field, type the Service Tag or the model number of your device,

and press Enter or click the search icon.

3. On the product support page, click Drivers & downloads.

4. Select the appropriate operating system.

5. From the list, locate the file entry and click the download icon.

Install Wyse Device Agent manually

Prerequisites

• Microsoft .NET Framework 3.5 or 4.5 must be installed on the operating system. The installer does not support automatic installation

of .NET Framework and stops if the version is earlier to 3.5.

• Microsoft Visual C++ Redistributable 2012 update 4 must be installed.

Steps

1. Log in to the device as an administrator.

2. Disable the write filter.

The device restarts.

3. Log in to the device as an administrator again.

4. Copy the WDA installer to the desktop.

5. Run the installer.

6. Follow the instructions on the wizard, and proceed with the installation.

7. Delete the copied installer package from the desktop.

8. Enable the write filter.

Install or upgrade Wyse Device Agent on Windows

Embedded based thin clients using Wyse

Management Suite

You can upgrade Wyse Device Agent to 14.4.3.5 from the previous two versions.

Prerequisites

• Microsoft .NET Framework 3.5 or 4.5 must be installed on the operating system. The installer does not support automatic installation

of .NET Framework and stops if the version is earlier to 3.5.

• Microsoft Visual C++ Redistributable 2012 update 4 must be installed.

Steps

1. In the repository, go to thinClientApps, and copy the application to the folder.

Installing package/Upgrading image 9