Administrator Guide

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Table Of Contents

Dell Wyse Management Suite Version 1.4 Administrator’s Guide
Introduction to Wyse Management Suite
- Editions
- What is new in this release?
Getting started with Wyse Management Suite
- Logging in to Wyse Management Suite on public cloud
  - Changing your password
  - Logging out
- Prerequisites to deploy Wyse Management Suite on the private cloud
- Functional areas of management console
- Configuring and managing thin clients
Wyse Management Suite dashboard
- View alerts
- View the list of events
- View the device status
- Change user preferences
- Access online help
- Change your password
- Log out
Managing groups and configurations
- Add a group
- Edit a group
- Remove a group
- Edit an unmanaged group
- Configure a global level policy
- Configure a group level policy
- Configure a device level policy
- Export group policies
- Import group policies
- Edit the ThinOS policy settings
  - ThinOS—Wizard mode
  - ThinOS—Advanced mode
- Edit the Windows Embedded Standard policy settings
- Edit the Linux policy settings
- Edit the ThinLinux policy settings
- Editing Teradici policy settings
- Edit the Wyse Software Thin Client policy settings
Managing devices
- Methods to register devices to Wyse Management Suite
  - Registering ThinOS devices by using Wyse Device Agent
  - Registering Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
  - Registering Linux thin clients using Wyse Device Agent
  - Registering Wyse Embedded Standard Thin Clients to Wyse Management Suite by using Wyse Device Agent
  - Registering ThinLinux version 2.0 devices by using FTP INI method
  - Registering ThinLinux version 1.0 devices by using FTP INI method
  - Registering ThinOS devices by using the FTP INI method
  - Registering ThinLinux thin clients by using Wyse Device Agent
  - Registering devices by using DHCP option tags
  - Registering devices by using DNS SRV record
- Searching a device using filters
- Saving the current filter
- Querying the device status
- Locking the devices
- Restarting the devices
- Unregistering the devices
- Resetting to factory default settings
- Changing a group assignment
- Sending messages to devices
- Activating the devices
- Viewing device details
- Managing device summary
- Viewing system information
- Viewing device events
- Viewing installed applications
- Rename the thin client
- Configuring remote shadow connection
- Shutting down devices
- Tagging devices
- Device compliance status
- Pulling Windows Embedded Standard or ThinLinux image
- Upgrading ThinLinux 1.x to 2.1 and later versions
  - Prepare the ThinLinux 2.x image
  - Upgrade ThinLinux 1.x to 2.x
- Requesting a log file
- Troubleshooting your device
Apps and data
- Application policy
- Image policy
- Managing file repository
  - How to change wallpaper for all devices belonging to marketing group
Managing rules
- Editing a registration rule
- Creating unmanaged device auto assignment rules
- Editing unmanaged device auto assignment rule
- Disabling and deleting rule
- Saving the rule order
- Adding a rule for alert notification
- Editing an alert notification rule
Managing Jobs
- Searching a scheduled job by using filters
- Scheduling the image policy
- Scheduling an application policy
- Scheduling the device command job
Managing Events
- Searching an event or alert by using filters
Managing users
- Adding a new admin profile
- Editing an admin profile
- Deactivating an admin profile
- Deleting an admin profile
- Editing a user profile
- Importing the CSV file
Portal administration
- Adding the Active Directory server information
- Importing users to public cloud through active directory
- Alert classifications
- Creating an Application Programming Interface-API accounts
- Accessing file repository
- Configuring other settings
- Managing Teradici configurations
- Enabling Two-Factor authentication
- Generating reports
- Enabling multi-tenant accounts
- Enabling custom branding
- Managing license subscription
- Managing system setup
Configuring Wyse Easy Setup by using Wyse Management Suite
- Installing Wyse Easy Setup
- Deploying a Wyse Easy Setup configuration
Configuring Wyse Converter for PCs by using Wyse Management Suite
- Registering Wyse Software thin client to Wyse Management Suite
- Registering Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
- Registering devices by using DHCP option tags to Wyse Management Suite
- Registering Wyse Software thin clients by using DNS SRV record to Wyse Management Suite
- Configuring the Wyse Software thin client by using Wyse Management Suite
Teradici device management
- Discovering Teradici devices
- CIFS use case scenarios
Wyse Device Agent
Troubleshooting Wyse Management Suite
Installing or upgrading Wyse Device Agent
- Upgrading Wyse Device Agent using Wyse Management Suite application policy
- Installing Wyse Device Agent manually
- Installing or upgrading Wyse Device Agents on ThinLinux and Linux clients
Wyse Management Suite feature matrix
Supported thin clients on Wyse management Suite
Wireless profiles password editor
- Configuring windows wireless profile
- Configuring the Wireless Profiles Password Editor
- Limitations of Wireless Profiles Password Editor
Create and configure DHCP option tags
Create and configure DNS SRV records
Steps to change the host name to IP address

Option Description

• Play on remote computer

• Do not Play

Table 53. Session behavior defaults

Option Description

Font Smoothing Select this option to enable font smoothing. Font smoothing is a

method to obtain sharper fonts in low resolution screens.

Advanced RDP protocol features Select this option to congure the features of an RDP protocol.

Default color depth for connections Select this option to set the color depth for your connection. From

the drop-down list, select a color depth for remote login.

Session Window Behavior Select this option to set the session window behavior. From the

drop-down list, select whether the remote connection should be

started in the window mode or full screen mode. This option is

applicable only for Citrix.

NOTE: The Zero launchpad mode only supports the full

screen sessions, and the window mode is launched on a

single screen. The full screen spans between two

monitors.

USB Redirection Technology Select this option to enable USB redirection. USB redirection is a

technology that Select this option to access the USB devices that

are connected to the thin client from within a remote desktop or

application. This option is applicable only for Citrix.

Audio quality Select this option to set the audio quality. This option is applicable

only for Citrix.

Map USB disks to From the drop-down list, select the disk space to assign to the

USB. This option is applicable only for Citrix.

Enable Seamless Mode Select this option to set the seamless mode. A seamless interface

is the joining of two computer programs so that they appear to be

one program with a single user interface. This option is applicable

only for Citrix.

Hide taskbar in Seamless Mode Select this option to hide the taskbar in seamless mode. This option

is applicable only for Citrix.

Table 54. Conguring HDX protocol settings

Option Description

Improve KB over high latency From the drop-down list, select the preferred option that improves

KB over high latency.

Improve Mouse over high latency From the drop-down list, select the preferred option that improves

mouse over high latency.

Auto-connect From the drop-down list, select and enable the preferred option to

connect the remote connection automatically.

• Multimedia redirection

46 Managing groups and congurations