Administrator Guide

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Table Of Contents

Dell Wyse Management Suite Version 1.4 Administrator’s Guide
Introduction to Wyse Management Suite
- Editions
- What is new in this release?
Getting started with Wyse Management Suite
- Logging in to Wyse Management Suite on public cloud
  - Changing your password
  - Logging out
- Prerequisites to deploy Wyse Management Suite on the private cloud
- Functional areas of management console
- Configuring and managing thin clients
Wyse Management Suite dashboard
- View alerts
- View the list of events
- View the device status
- Change user preferences
- Access online help
- Change your password
- Log out
Managing groups and configurations
- Add a group
- Edit a group
- Remove a group
- Edit an unmanaged group
- Configure a global level policy
- Configure a group level policy
- Configure a device level policy
- Export group policies
- Import group policies
- Edit the ThinOS policy settings
  - ThinOS—Wizard mode
  - ThinOS—Advanced mode
- Edit the Windows Embedded Standard policy settings
- Edit the Linux policy settings
- Edit the ThinLinux policy settings
- Editing Teradici policy settings
- Edit the Wyse Software Thin Client policy settings
Managing devices
- Methods to register devices to Wyse Management Suite
  - Registering ThinOS devices by using Wyse Device Agent
  - Registering Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
  - Registering Linux thin clients using Wyse Device Agent
  - Registering Wyse Embedded Standard Thin Clients to Wyse Management Suite by using Wyse Device Agent
  - Registering ThinLinux version 2.0 devices by using FTP INI method
  - Registering ThinLinux version 1.0 devices by using FTP INI method
  - Registering ThinOS devices by using the FTP INI method
  - Registering ThinLinux thin clients by using Wyse Device Agent
  - Registering devices by using DHCP option tags
  - Registering devices by using DNS SRV record
- Searching a device using filters
- Saving the current filter
- Querying the device status
- Locking the devices
- Restarting the devices
- Unregistering the devices
- Resetting to factory default settings
- Changing a group assignment
- Sending messages to devices
- Activating the devices
- Viewing device details
- Managing device summary
- Viewing system information
- Viewing device events
- Viewing installed applications
- Rename the thin client
- Configuring remote shadow connection
- Shutting down devices
- Tagging devices
- Device compliance status
- Pulling Windows Embedded Standard or ThinLinux image
- Upgrading ThinLinux 1.x to 2.1 and later versions
  - Prepare the ThinLinux 2.x image
  - Upgrade ThinLinux 1.x to 2.x
- Requesting a log file
- Troubleshooting your device
Apps and data
- Application policy
- Image policy
- Managing file repository
  - How to change wallpaper for all devices belonging to marketing group
Managing rules
- Editing a registration rule
- Creating unmanaged device auto assignment rules
- Editing unmanaged device auto assignment rule
- Disabling and deleting rule
- Saving the rule order
- Adding a rule for alert notification
- Editing an alert notification rule
Managing Jobs
- Searching a scheduled job by using filters
- Scheduling the image policy
- Scheduling an application policy
- Scheduling the device command job
Managing Events
- Searching an event or alert by using filters
Managing users
- Adding a new admin profile
- Editing an admin profile
- Deactivating an admin profile
- Deleting an admin profile
- Editing a user profile
- Importing the CSV file
Portal administration
- Adding the Active Directory server information
- Importing users to public cloud through active directory
- Alert classifications
- Creating an Application Programming Interface-API accounts
- Accessing file repository
- Configuring other settings
- Managing Teradici configurations
- Enabling Two-Factor authentication
- Generating reports
- Enabling multi-tenant accounts
- Enabling custom branding
- Managing license subscription
- Managing system setup
Configuring Wyse Easy Setup by using Wyse Management Suite
- Installing Wyse Easy Setup
- Deploying a Wyse Easy Setup configuration
Configuring Wyse Converter for PCs by using Wyse Management Suite
- Registering Wyse Software thin client to Wyse Management Suite
- Registering Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
- Registering devices by using DHCP option tags to Wyse Management Suite
- Registering Wyse Software thin clients by using DNS SRV record to Wyse Management Suite
- Configuring the Wyse Software thin client by using Wyse Management Suite
Teradici device management
- Discovering Teradici devices
- CIFS use case scenarios
Wyse Device Agent
Troubleshooting Wyse Management Suite
Installing or upgrading Wyse Device Agent
- Upgrading Wyse Device Agent using Wyse Management Suite application policy
- Installing Wyse Device Agent manually
- Installing or upgrading Wyse Device Agents on ThinLinux and Linux clients
Wyse Management Suite feature matrix
Supported thin clients on Wyse management Suite
Wireless profiles password editor
- Configuring windows wireless profile
- Configuring the Wireless Profiles Password Editor
- Limitations of Wireless Profiles Password Editor
Create and configure DHCP option tags
Create and configure DNS SRV records
Steps to change the host name to IP address

10 Select PCoIP Endpoint as the Option class, and then click Add.

11 In the Option Type dialog, enter the name as EBM X.509 SHA-256 ngerprint, data type as String, code as 11, and the description

as EBM X.509 SHA-256 ngerprint, and then click OK.

12 Expand the DHCP scope to which you want to apply the options.

13 Right-click the Scope Options, and then select Congure Options.

14 Click the Advanced tab, and then select the PCoIP Endpoint vendor class.

15 Select the 011 EBM X.509 SHA-256 ngerprint check box, and paste the SHA-256 ngerprint.

16 Click OK to save the settings.

17 Go to the client web browser.

18 Go to Conguration > Management, and set the manager discovery mode to Automatic

19 The client is connected to the server which is mentioned in the DHCP server.

Creating the DNS SRV record

1 Log in to the DNS server.

2 Right-click the DNS server in the SERVERS pane, and the select DNS Manager from the context menu.

3 In Forward Lookup Zones, right-click the domain, and then select Other New Records from the context menu.

4 In the Resource Record Type dialog box, select Service Location (SRV) from the list, and click Create Record.

5 Set Service to _pcoip-bootstrap, protocol to _tcp, and Port number to 5172, which is MC's default listening port. For Host oering

this service, enter the MC's FQDN.

NOTE

: The MC's FQDN must be entered because the DNS specication does not allow an IP address in the SRV

records.

6 Click OK.

Adding a DNS TXT record

1 In Forward Lookup Zones, right-click the domain, and then select Other New Records from the context menu.

2 In the Resource Record Type dialog box, select the Text (TXT) from the list, and then click Create Record.

3 Enter the following details:

a In the Record name eld, enter the host name of the Wyse Management Suite server oering the service. The FQDN eld is

populated automatically. This should match the FQDN of the Wyse Management Suite server.

b In the Text eld, enter pcoip-bootstrap-cert= and then paste the Wyse Management Suite server certicate SHA-256

ngerprint.

4 Click OK.

5 Go to the client web browser.

6 The client is connected to the Wyse Management Suite server which is mentioned in the DNS server.

Creating SHA-256 ngerprint

1 Start the Mozilla Firefox.

2 Navigate to Options Advanced Tab

3 Click Certicates to view the certicates.

4 Under Certicate Manager , click Authorities, and the click Import.

Teradici device management

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