Administrator Guide

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Table Of Contents

Dell Wyse Management Suite Version 1.4 Administrator’s Guide
Introduction to Wyse Management Suite
- Editions
- What is new in this release?
Getting started with Wyse Management Suite
- Logging in to Wyse Management Suite on public cloud
  - Changing your password
  - Logging out
- Prerequisites to deploy Wyse Management Suite on the private cloud
- Functional areas of management console
- Configuring and managing thin clients
Wyse Management Suite dashboard
- View alerts
- View the list of events
- View the device status
- Change user preferences
- Access online help
- Change your password
- Log out
Managing groups and configurations
- Add a group
- Edit a group
- Remove a group
- Edit an unmanaged group
- Configure a global level policy
- Configure a group level policy
- Configure a device level policy
- Export group policies
- Import group policies
- Edit the ThinOS policy settings
  - ThinOS—Wizard mode
  - ThinOS—Advanced mode
- Edit the Windows Embedded Standard policy settings
- Edit the Linux policy settings
- Edit the ThinLinux policy settings
- Editing Teradici policy settings
- Edit the Wyse Software Thin Client policy settings
Managing devices
- Methods to register devices to Wyse Management Suite
  - Registering ThinOS devices by using Wyse Device Agent
  - Registering Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
  - Registering Linux thin clients using Wyse Device Agent
  - Registering Wyse Embedded Standard Thin Clients to Wyse Management Suite by using Wyse Device Agent
  - Registering ThinLinux version 2.0 devices by using FTP INI method
  - Registering ThinLinux version 1.0 devices by using FTP INI method
  - Registering ThinOS devices by using the FTP INI method
  - Registering ThinLinux thin clients by using Wyse Device Agent
  - Registering devices by using DHCP option tags
  - Registering devices by using DNS SRV record
- Searching a device using filters
- Saving the current filter
- Querying the device status
- Locking the devices
- Restarting the devices
- Unregistering the devices
- Resetting to factory default settings
- Changing a group assignment
- Sending messages to devices
- Activating the devices
- Viewing device details
- Managing device summary
- Viewing system information
- Viewing device events
- Viewing installed applications
- Rename the thin client
- Configuring remote shadow connection
- Shutting down devices
- Tagging devices
- Device compliance status
- Pulling Windows Embedded Standard or ThinLinux image
- Upgrading ThinLinux 1.x to 2.1 and later versions
  - Prepare the ThinLinux 2.x image
  - Upgrade ThinLinux 1.x to 2.x
- Requesting a log file
- Troubleshooting your device
Apps and data
- Application policy
- Image policy
- Managing file repository
  - How to change wallpaper for all devices belonging to marketing group
Managing rules
- Editing a registration rule
- Creating unmanaged device auto assignment rules
- Editing unmanaged device auto assignment rule
- Disabling and deleting rule
- Saving the rule order
- Adding a rule for alert notification
- Editing an alert notification rule
Managing Jobs
- Searching a scheduled job by using filters
- Scheduling the image policy
- Scheduling an application policy
- Scheduling the device command job
Managing Events
- Searching an event or alert by using filters
Managing users
- Adding a new admin profile
- Editing an admin profile
- Deactivating an admin profile
- Deleting an admin profile
- Editing a user profile
- Importing the CSV file
Portal administration
- Adding the Active Directory server information
- Importing users to public cloud through active directory
- Alert classifications
- Creating an Application Programming Interface-API accounts
- Accessing file repository
- Configuring other settings
- Managing Teradici configurations
- Enabling Two-Factor authentication
- Generating reports
- Enabling multi-tenant accounts
- Enabling custom branding
- Managing license subscription
- Managing system setup
Configuring Wyse Easy Setup by using Wyse Management Suite
- Installing Wyse Easy Setup
- Deploying a Wyse Easy Setup configuration
Configuring Wyse Converter for PCs by using Wyse Management Suite
- Registering Wyse Software thin client to Wyse Management Suite
- Registering Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
- Registering devices by using DHCP option tags to Wyse Management Suite
- Registering Wyse Software thin clients by using DNS SRV record to Wyse Management Suite
- Configuring the Wyse Software thin client by using Wyse Management Suite
Teradici device management
- Discovering Teradici devices
- CIFS use case scenarios
Wyse Device Agent
Troubleshooting Wyse Management Suite
Installing or upgrading Wyse Device Agent
- Upgrading Wyse Device Agent using Wyse Management Suite application policy
- Installing Wyse Device Agent manually
- Installing or upgrading Wyse Device Agents on ThinLinux and Linux clients
Wyse Management Suite feature matrix
Supported thin clients on Wyse management Suite
Wireless profiles password editor
- Configuring windows wireless profile
- Configuring the Wireless Profiles Password Editor
- Limitations of Wireless Profiles Password Editor
Create and configure DHCP option tags
Create and configure DNS SRV records
Steps to change the host name to IP address

Upgrade ThinLinux 1.x to 2.x

To upgrade ThinLinux by using Wyse Management Suite, do the llowing

1 Go to www.dell.com/support.

2 Click Product Support, enter the Service Tag of your thin client, and then press Enter.

NOTE: If you do not have Service Tag, manually browse for your thin client model.

3 Click Drivers and downloads.

4 From the Operating system drop-down list, select ThinLinux.

5 Scroll down the page, and do the following:

• Download the Platform_util-1.0.26-0.3.x86_64.rpm, wda-2.1.23-00.01.x86_64.rpm, and merlin-nonpxe_3.7.7-00.05_amd64.deb add-

ons.

• Download the latest ThinLinux version 2.x image le ( 2.1.0.01_3040_16GB_merlin.exe or 2.2.0.00_3040_merlin_16GB.exe).

6 On the thin client, go to Settings > Management > Wyse Device Agent.

7 Register the device to the Wyse Management Suite server.

8 Log in to the Wyse Management Suite console.

9 Create and deploy app policy for Platform_util-1.0.26-0.3.x86_64.rpm, wda-2.1.23-00.01.x86_64.rpm, and merlin-

nonpxe_3.7.7-00.05_amd64.deb

add-ons.

10 Reboot the thin client.

11 Log in to the Wyse Management Suite server.

12 Copy the downloaded image (2.2.0.00_3040_merlin_16GB.exe le) to <drive C>/wms/localrepo/repository/osimages/zipped/.

NOTE

: The image in the zipped folder will get extracted to a valid folder. The extraction process may take 10-15

minutes.

13 Log in to the Wyse Management Suite console.

14 Go to Apps & Data > OS Image repository > WES/ThinLinux and verify that the ThinLinux image is available.

15 Go to Apps & Data > OS Image policies (WES/ThinLinux) and click Add Policy.

16 In the Add Policy window, congure the following options:

• OS Type—ThinLinux

• OS Sub lter—ThinLinux(ThinLinux)

• Rule—Upgrade Only/Force this version

NOTE

: Select the pulled image/fresh image copied to the repository while creating the policy.

17 Update the other required elds as required, and click Save.

18 Schedule the job.

19 Click Update now on the client to update the image.

Requesting a log le

To request a device log from Windows Embedded Standard, ThinOS and ThinLinux devices, do the following:

1 Go to the Devices page, and click a particular device.

The device details are displayed.

2 Click the Device Log tab.

3 Click Request Log File.

4 After the log les are uploaded to the Wyse Management Suite server, click the Click here link, and download the logs.

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Managing devices