Administrator Guide
Edit a user profile..................................................................................................................................................................71
Import the CSV file..............................................................................................................................................................72
13 Portal administration.................................................................................................................73
Add the Active Directory server information to the Wyse Management Suite private cloud................................... 73
Configuring Active Directory Federation Services feature on public cloud........................................................... 75
Import users to public cloud through active directory....................................................................................................75
Alert classifications..............................................................................................................................................................76
Create an Application Programming Interface-API accounts........................................................................................76
Access Wyse Management Suite file repository............................................................................................................. 76
Subnet mapping............................................................................................................................................................. 77
Configuring other settings..................................................................................................................................................78
Managing Teradici configurations......................................................................................................................................78
Enable Two-Factor authentication....................................................................................................................................79
Enabling multi-tenant accounts......................................................................................................................................... 79
Generate reports................................................................................................................................................................. 79
Enabling custom branding.................................................................................................................................................. 80
Manage system setup.........................................................................................................................................................80
14 Teradici device management...................................................................................................... 82
Discovering Teradici devices..............................................................................................................................................82
CIFS use case scenarios..................................................................................................................................................... 84
15 Managing license subscription................................................................................................... 86
Import licenses from Wyse Management Suite public cloud.........................................................................................86
Export licenses to Wyse Management Suite Private Cloud.......................................................................................... 86
Thin client licenses allocation............................................................................................................................................. 87
License orders......................................................................................................................................................................87
16 Firmware upgrade..................................................................................................................... 88
Upgrading ThinLinux 1.x to 2.1 and later versions............................................................................................................88
Prepare the ThinLinux 2.x image................................................................................................................................. 88
Upgrade ThinLinux 1.x to 2.x .......................................................................................................................................89
Upgrading ThinOS 8.x to 9.0............................................................................................................................................. 89
Add ThinOS firmware to the repository..................................................................................................................... 90
Upgrade ThinOS 8.6 to ThinOS 9.x............................................................................................................................ 90
Upgrade ThinOS 9.x to later versions..........................................................................................................................91
17 Remote repository.....................................................................................................................92
Manage Wyse Management Suite repository service.................................................................................................... 98
18 Troubleshooting your device...................................................................................................... 99
Request a log file using Wyse Management Suite.......................................................................................................... 99
View audit logs using Wyse Management Suite..............................................................................................................99
Device fails to register to Wyse Management Suite when WinHTTP proxy is configured .....................................100
RemoteFX USB redirection Policy does not get applied for USB mass storage devices.........................................100
19 Frequently asked questions.......................................................................................................101
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