Administrator Guide

Validate the enrollment of a device
You can enable Enrollment Validation to enable administrators to control the manual and auto registration of thin clients to a
group. You can filter the devices in Pending Validation state by clicking the Pending count in the Dashboard page or by
selecting the Enrollment Validation Pending in the Status drop-down list in the Devices page.
Prerequisites
● You must enable the Enrollment Validation option when you install Wyse Management Suite or in the Portal
Administration page.
● The device must be in Enrollment Pending state.
Steps
1. Select the check box of the device that you want to validate.
2. Click the Validate Enrollment option.
An Alert window is displayed.
3. Click Send Command.
The device moves to the wanted group, and the device is registered.
Reset the device to factory default settings
You can send a command to reset your device to factory default settings.
Steps
1. Click Devices.
The Device page is displayed.
2. Apply the filters to find the preferred device.
3. Select the check box of the device.
4. From the More Actions drop-down menu, click Factory Reset.
An Alert window is displayed.
5. Enter the reason for the client reset.
6. Click Send Command.
Change a group assignment on the Devices page
You can change the group assignment of a device using the Devices page.
Steps
1. Click Devices.
The Device page is displayed.
2. Apply the filters to find the preferred device.
3. Select the check box of the device.
4. From the More Actions drop-down menu, click Change Group.
The Change Group Assignment window is displayed.
5. From the drop-down menu, select a new group for the device.
6. Click Save.
62
Managing devices