Administrator Guide
Table Of Contents
- Dell Wyse Management Suite Version 3.3 Administrator's Guide
- Contents
- Introduction to Wyse Management Suite
- Getting started with Wyse Management Suite
- Installing or upgrading Wyse Device Agent
- Installing or upgrading DCA-Enabler on Ubuntu devices
- Registering and configuring a new device using Wyse Management Suite
- Register and configure a new Windows Embedded Standard device using Wyse Management Suite
- Register and configure a new ThinOS 8.x device using Wyse Management Suite
- Register and configure a new ThinOS 9.x device using Wyse Management Suite
- Register and configure a new Linux or ThinLinux device using Wyse Management Suite
- Register and configure a new Wyse Software Thin Client using Wyse Management Suite
- Register and configure Dell Hybrid Client using Wyse Management Suite
- Register and configure Dell Generic Client using Wyse Management Suite
- Wyse Management Suite dashboard
- Managing groups and configurations
- Edit an unmanaged group
- Create a default device policy group
- Create a user policy group
- Configure a global level policy
- Import a user policy group
- Remove a group
- Configure a device level policy
- Export group policies
- Importing group policies
- Edit the ThinOS policy settings
- Edit the ThinOS 9.x policy settings
- Edit the Windows Embedded Standard policy settings
- Edit the Linux policy settings
- Edit the ThinLinux policy settings
- Edit the Wyse Software Thin Client policy settings
- Edit the Cloud Connect policy settings
- Edit the Dell Hybrid Client policy settings
- Edit the Dell Generic Client policy settings
- Create and import bulk device exception file
- Managing devices
- Methods to register devices to Wyse Management Suite
- Register Dell Hybrid Client manually
- Register Dell Generic Client by using manual discovery method
- Register Dell Hybrid Client by using manual discovery method
- Register ThinOS devices by using Wyse Device Agent
- Registering Windows Embedded Standard Thin Clients to Wyse Management Suite by using Wyse Device Agent
- Register Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
- Register ThinLinux thin clients by using Wyse Device Agent
- Register ThinOS devices by using the FTP INI method
- Register ThinLinux version 2.0 devices by using FTP INI method
- Register ThinLinux version 1.0 devices by using FTP INI method
- Registering devices by using DHCP option tags
- Registering devices by using DNS SRV record
- Search a device by using filters
- Save the filter in Devices page
- Query the device status
- Lock the devices
- Restart the devices
- Unregister the device
- Enrollment Validation
- Reset the device to factory default settings
- Change a group assignment on the Devices page
- Send messages to a device
- Wake On LAN command
- View the device details
- View the display parameters
- View the virtual NIC details
- View the BIOS details
- Manage the device summary
- View the system information
- View device events
- View the installed applications
- Rename the thin client
- Enable remote shadow connection
- Configure remote shadow connection for Dell Hybrid Client devices
- Shutting down devices
- Tag a device
- Device compliance status
- Pulling Windows Embedded Standard or ThinLinux image
- Request a log file
- Troubleshooting your device
- Reimage your Dell Hybrid Client
- Convert your Dell Generic Client to Hybrid Client
- Pull configuration user interface package for Dell Hybrid Client
- Reset your Dell Hybrid Client to factory settings
- Bulk group change of devices
- Methods to register devices to Wyse Management Suite
- Apps and data
- Application policy
- Configure thin client application inventory
- Configure Wyse Software thin client application inventory
- Create and deploy standard application policy to thin clients
- Create and deploy standard application policy to Wyse Software thin clients
- Enable single sign-on for Citrix StoreFront using standard application policy
- Create and deploy advanced application policy to thin clients
- Create and deploy advanced application policy to Wyse Software Thin Clients
- Create and deploy standard application policy to Dell Hybrid Clients
- Create and deploy advanced application policy to Dell Hybrid Clients
- Create and deploy standard application policy to Dell Generic Clients
- Create and deploy advanced application policy to Dell Generic Clients
- Image policy
- Add Windows Embedded Standard operating system and ThinLinux images to repository
- Add ThinOS firmware to repository
- Add ThinOS BIOS file to repository
- Add ThinOS package file to repository
- Create Windows Embedded Standard and ThinLinux image policies
- Add ThinOS 9.x firmware to the repository
- Add ThinOS 9.x BIOS file to repository
- Add ThinOS application packages to the repository
- Create Dell Hybrid Client image policies
- Manage file repository
- Application policy
- Managing rules
- Edit a registration rule
- Create auto assignment rules for unmanaged devices
- Edit an unmanaged device auto assignment rule
- Disable and delete rule for the unmanaged device auto assignment
- Save the rule order
- Add a rule for alert notification
- Edit an alert notification rule
- Create rule to auto-unregister a device
- Managing Jobs
- Managing Events
- Managing users
- Add a new admin profile
- Create a WMS custom role in Wyse Management Suite
- Assign WMS custom roles to imported AD groups
- Bulk import unassigned administrators or cloud connect users
- Edit an administrator profile
- Activate an administrator profile
- Deactivate an administrator profile
- Delete an administrator profile
- Unlock an administrator profile
- Deactivate an administrator profile
- Create auto assignment rules for unmanaged devices
- Add end user
- Edit an end user
- Configure end user policy
- Bulk import end users
- Deleting end user
- Edit a user profile
- Portal administration
- Import unassigned users or user groups to public cloud through active directory
- Adding the Active Directory server information
- Alert classifications
- Create an Application Programming Interface-API accounts
- Access Wyse Management Suite file repository
- Configuring other settings
- Managing Teradici configurations
- Enable Two-Factor authentication
- Enabling multi-tenant accounts
- Generate reports
- Enabling custom branding
- Manage system setup
- Configure secure MQTT
- Enable secure LDAP over SSL
- Convert Dell Wyse 5070 devices and Dell Ubuntu Generic Clients to Dell Hybrid Client
- Security configurations
- Teradici device management
- Managing license subscription
- Firmware upgrade
- Remote repository
- Proxy support for Windows Embedded Standard WDA and Dell Hybrid Client DCA
- Troubleshooting your device
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- Device fails to register to Wyse Management Suite when WinHTTP proxy is configured
- RemoteFX USB redirection Policy does not get applied for USB mass storage devices
- WiFi settings configured from Wyse Management Suite are not persistent across multiple Wyse 5070 thin clients
- Frequently asked questions
- What takes precedence between Wyse Management Suite and ThinOS UI when conflicting settings are enforced?
- How do I use Wyse Management Suite file repository?
- How do I import users from a .csv file?
- How do I check the version of Wyse Management Suite
- How to create and configure DHCP option tags
- How to create and configure DNS SRV records
- How to change the hostname to IP address
- How do I image the device using self-signed remote repository
■ Configure different settings for the custom group. The settings that are configured at lower-level groups take
precedence over the settings that were configured at the parent or higher-level groups.
○ Settings that are specific to a particular device which can be configured from the Device Details page. These settings,
like lower-level groups, take precedence over the settings that are configured in the higher-level groups.
When you create and publish the policy, the configuration parameters are deployed to all the devices in that group including
the subgroups.
After a policy is published and propagated to the devices, the settings are not sent again to the devices until you make a
change. New devices that are registered, receive the configuration policy that is effective for the group to which it was
registered. This includes the parameters that are inherited from the global group and intermediate level groups.
Configuration policies are published immediately, and cannot be scheduled for a later time. A few policy changes, for
example, display settings, may force a reboot.
● Application and operating system image deployment—Applications and operating system image updates can be
deployed from the Apps & Data tab. Applications are deployed based on the policy groups.
NOTE: Advanced application policy allows you to deploy an application to the current and all subgroups based on your
requirement. Operating system images can be deployed to the current group only.
Wyse Management Suite supports standard and advanced application policies. A standard application policy allows you to
install a single application package. The device restarts during installing an application. Reboot the device before and after
each application installation. With an advanced application policy, multiple application packages can be installed with only two
reboots. This feature is available only in the Pro edition. Advanced application policies also support running of pre-and-post
installation scripts that may be required to install a particular application.
You can configure standard and advanced application policies to be applied automatically when a device is registered with
Wyse Management Suite or when a device is moved to a new group.
Deployment of application policies and operating system images to thin clients can be scheduled immediately or later based
on the device time zone or any other specified time zone.
● Inventory of devices—This option can be located by clicking the Devices tab. By default, this option displays a paginated
list of all the devices in the system. You can choose to view a subset of devices by using various filter criteria, such as
groups or subgroups, device type, operating system type, status, subnet, and platform or time zone.
To go to the Device Details page for that device, click the device entry that is listed on this page. All the details of the
device are displayed.
The Device Details page also displays all the configuration parameters that are applicable to that device, and also the group
level at which each parameter is applied.
This page also enables to set configuration parameters that are specific to that device by enabling the Device Exceptions
button. Parameters that are configured in this section override any parameters that were configured at the groups and/or
global level.
● Reports—You can generate and view reports based on the predefined filters. To generate reports, click the Reports tab on
the Portal Administration page.
● Mobile application—You can receive alert notifications and manage devices using the mobile application—Dell Mobile
Agent available for the Android devices. To download the mobile application and the Dell Mobile Agent Getting Started
Guide, click the Alerts and Classification tab on the Portal Admin page.
Wyse Device Agent
The Wyse Device Agent (WDA) is a unified agent for all thin client management solutions. If you install WDA, you can manage
thin clients using Wyse Management Suite.
The following three types of customer security environments are supported by the Wyse Device Agent:
● Highly secured environments—To mitigate the risk against rouge DHCP or DNS server for new device discovery,
administrators must log in to each device individually and configure the Wyse Management Suite server URL. You can
use either CA-signed or self-signed certificates. However, Dell recommends that you use a CA-signed certificate. In Wyse
Management Suite private cloud solution with self-signed certificate, the certificate should be manually configured in every
device. Also, the certificate must be copied to the Agent Configuration folder to preserve the certificate and mitigate
the risk against rouge DHCP or DNS server even after you reimage the device.
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Getting started with Wyse Management Suite