Administrator Guide

Table 235. Device details (continued)
Option Description
To create or edit a device level exception, click Create/Edit
exceptions, and configure a particular device policy on the
Devices page.
System Info The following details are displayed in the System Info tab:
● Hardware Details
● OS Details
● Network Details Current Connection.
● Network adapters
● Wi-Fi Profiles
● Security Settings
● Anti-virus Settings
● Firewall Settings
● BIOS Cards
Events tab Select this option to view and manage information on the
system events pertaining to a device—Creation, device
registration, and various tasks performed by the system and
the device.
Troubleshooting Select this option to view and manage the troubleshooting
information.
● Screen Capture on Demand—Administrator can capture
the screenshot of the thin client with or without the
client’s permission. If the Require User Acceptance
check box is selected, a message to indicate that
administrator wants to take a screenshot is displayed
on the client. This option is applicable only for Windows
Embedded Standard and Linux devices.
● Task Troubleshooting
1. Click Request Processes List, to view the list of the
processes running on the thin client.
2. Click End Process, to end a process.
3. Click Request Services List, to view the list of the
services running on the thin client.
● Performance Monitoring
1. Click Start Monitoring, to access the Performance
metric console.
On the Performance metric console, the following
details are displayed:
○ Average CPU last minute.
○ Average memory usage last minute.
2. Click Clear.
Installed Apps
This option is available for Windows Embedded Standard,
Linux, and ThinLinux devices. The current number of installed
applications is displayed next to the Installed Apps title. The
following are the attributes displayed on the page:
● Name
● Publisher
● Version
● Installed On
NOTE: The installed applications count increases or
decreases based on the installation or uninstallation of the
118 Managing devices