Administrator Guide

Table Of Contents
OS Version
Serial# / IP Address
Last User
Group
Last Checked-in
Health
Registered
NOTE: Devices in the unmanaged group are displayed with a red icon.
To manage the device details, click a device, and then click the relevant tabs on the Device details page.
Table 235. Device details
Option Description
Query Select this option to send a command to update the device
information in the system.
Restart Select this option to restart the thin client.
Unregister Select this option to remove the device from system policies
and management.
Delete Device Select this option to delete a device from the system. Only a
device that is not currently registered can be deleted from the
system.
Wipe Select this option to remove all the data and applications from
a device.
Send Message Select this option to send a message (128 characters or less)
to a device.
Change Group Select this option to choose a new group for a particular
device.
Wake on LAN If a device is turned off or in the sleep mode, and you want
to activate the device, then select the device, and click the
Wake on LAN option.
NOTE: The Wake on LAN option must be enabled to
wake up the device from the sleep mode.
To enable the Wake on LAN option, do the following:
1. Go to Portal Admin > File Repository.
2. Select the device, and click Edit.
A window is displayed with the repository and server
details.
3. Select the check box.
Export Devices to CSV Select this option to generate a CSV with a list of the asset
information for all the devices filtered on the screen.
Summary tab Select this option to view and manage information on the
Notes, Group Assignment, Alerts, and Device Configuration.
Update Image Displays a schedule in the WES Firmware Update Job
window.
Change Group Assignment Select this option to change the group to which the thin client
belongs. This option is available in the Group Assignment
section.
Device level exceptions (Applicable to all device types) The device configuration details, such as the default policy
group name, and the summary of current policy are displayed.
Managing devices 117