Administrator Guide

Issue Workaround
Mongo, Maria and Tomcat services are stopped after restarting the
Wyse Management Suite server.
Windows defender service deletes the Wyse Management Suite
related les. Check the defender service logs if any deleted les.
Retrieve the deleted les.
VC++ package takes 20 minutes to install. Ensure that the windows server is updated with the latest service
packs and updates.
Ensure that the Windows update is not in-progress while installing
the Wyse Management Suite.
ThinLinux agent upgrade from 2.0.24 to 2.2.11 is not working. ThinLinux devices with agent version 2.0.24 must be upgraded to
2.1.23 before upgrading to 2.2.11 since 2.0.24 agent does not install
the .tar les.
Agent upgrade from 3.0.7 to 3.2.13 fails on the Wyse 3040 thin
client with Thinlinux device.
Upgrade the agent to 3.0.10 version using package
wda3040_3.0.10-01_amd64.deb. This package is bundled in Wyse
Management Suite 1.2 installer and then upgrade to the latest WDA
3.2.13.
Troubleshooting Wyse Management Suite 175