Administrator Guide

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Table Of Contents

Dell Wyse Management Suite Version 1.3.1 Administrator’s Guide
Introduction to Wyse Management Suite
- What is new in this release?
Getting started with Wyse Management Suite
- Logging in to Wyse Management Suite on public cloud
- Prerequisites to deploy Wyse Management Suite on private cloud
- Functional areas of management console
- Configuring and managing thin clients
Wyse Management Suite dashboard
- View alerts
- View the list of events
- View the device status
- Change user preferences
- Access online help
- Change your password
- Log out
Managing groups and configurations
- Add a group
- Edit a group
- Remove a group
- Edit an unmanaged group
- Configure a global level policy
- Configure a group level policy
- Configure a device level policy
- Edit the ThinOS policy settings
  - ThinOS—Wizard mode
  - ThinOS—Advanced mode
- Edit the Windows Embedded Standard policy settings
- Edit the Linux policy settings
- Edit the ThinLinux policy settings
- Editing Teradici policy settings
- Edit the Wyse Software Thin Client policy settings
Managing devices
- Methods to register devices to Wyse Management Suite
  - Registering ThinOS devices by using Wyse Device Agent
  - Registering Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
  - Registering Linux thin clients using Wyse Device Agent
  - Registering Wyse Embedded Standard Thin Clients to Wyse Management Suite by using Wyse Device Agent
  - Registering ThinLinux version 2.0 devices by using FTP INI method
  - Registering ThinLinux version 1.0 devices by using FTP INI method
  - Registering ThinOS devices by using the FTP INI method
  - Registering ThinLinux thin clients by using Wyse Device Agent
  - Registering devices by using DHCP option tags
  - Registering devices by using DNS SRV record
- Searching a device using filters
- Saving the current filter
- Querying the device status
- Locking the devices
- Restarting the devices
- Unregistering the devices
- Resetting to factory default settings
- Changing a group assignment
- Sending messages to devices
- Activating the devices
- Viewing device details
- Managing device summary
- Viewing system information
- Viewing device events
- Viewing installed applications
- Rename the thin client
- Configuring remote shadow connection
- Tagging devices
- Device compliance status
- Pulling Windows Embedded Standard or ThinLinux image
- Requesting a log file
- Troubleshooting your device
Apps and data
- Application policy
- Image policy
- Managing file repository
Managing rules
- Editing a registration rule
- Creating unmanaged device auto assignment rules
- Editing unmanaged device auto assignment rule
- Disabling and deleting rule
- Saving the rule order
- Adding a rule for alert notification
- Editing an alert notification rule
Managing Jobs
- Sync BIOS admin password
- Searching a scheduled job by using filters
- Scheduling the image policy
- Scheduling an application policy
- Scheduling the device command job
Managing Events
- Searching an event or alert by using filters
Managing users
- Adding a new admin profile
- Editing an admin profile
- Deactivating an admin profile
- Deleting an admin profile
- Editing a user profile
- Importing the CSV file
Portal administration
- Adding the Active Directory server information
  - Configuring Active Directory Federation Services feature on public cloud
- Importing users to public cloud through active directory
- Alert classifications
- Creating an Application Programming Interface-API accounts
- Accessing file repository
- Configuring other settings
- Thin clients
- Managing Teradici configurations
- Enabling Two-Factor authentication
- Generating reports
- Enabling multi-tenant accounts
- Enabling custom branding
- Managing license subscription
- Managing system setup
Configuring Wyse Easy Setup by using Wyse Management Suite
- Installing Wyse Easy Setup
- Deploying a Wyse Easy Setup configuration
Configuring Wyse Converter for PCs by using Wyse Management Suite
- Registering Wyse Software thin client to Wyse Management Suite
- Registering Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
- Registering devices by using DHCP option tags to Wyse Management Suite
- Registering Wyse Software thin clients by using DNS SRV record to Wyse Management Suite
- Configuring the Wyse Software thin client by using Wyse Management Suite
Teradici device management
- Discovering Teradici devices
- CIFS use case scenarios
Troubleshooting Wyse Management Suite
Installing or upgrading Wyse Device Agent
- Upgrading Wyse Device Agent using Wyse Management Suite application policy
- Installing Wyse Device Agent manually
- Installing or upgrading Wyse Device Agents on ThinLinux and Linux clients
Wyse Management Suite feature matrix
Wireless profiles password editor
- Configuring windows wireless profile
- Configuring the Wireless Profiles Password Editor
- Limitations of Wireless Profiles Password Editor
Create and configure DHCP option tags
Create and configure DNS SRV records
Steps to change the host name to IP address

Table 23. Configuring general settings

Option Description

Disable ThinPrint Service Select this option to disable the ThinPrint service.

Encrypt local Flash Select this option to configure the local settings, and set the

user credentials. Select this check box if you want to encrypt

local flash.

Disable VNC Shadowing Select this option to disable the VNC shadowing.

Fast Disconnect Key Select this option to use the fast disconnect key.

NOTE: To disconnect from the Citrix sessions, press the

F12 key.

Table 24. Configuring security policy

Option Description

Security Policy (8.5+) From the Security Policy (8.5+) drop-down menu, select

the global security mode for SSL connection.

Secured Network Protocol (8.5+) Select this option to secure the network protocol. The

unsecure network protocols are disabled.

TLS Minimum Version (8.5+) Select this option to choose the minimum version of SSL

connection for the ThinOS devices.

TLS Maximum Version (8.5+) Select this option to choose the maximum version of SSL

connection for the ThinOS devices.

DNS File Server Discover (8.5+) Select this option to discover the DNS file server.

Table 25. Configuring VNC settings

Option Description

Enable VNC Select this option to enable VNC shadowing.

VNC Password Enter the VNC password with a maximum of 16 characters.

Encrypt Password (8.5+) Select this option to encrypt the password.

Max Concurrent VNC (8.5+) From the drop-down menu, select the maximum number of

concurrent VNC connections.

Zlib Compression (8.5+) Select the check box to enable the Zlib compression.

Prompt user on start Select this option to perform the shadowing process on the

terminal.

Query user timeout Enter the total amount of time in seconds to accept or reject

the shadowing session. The range is 10–600 seconds.

Promt user on end Select the check box to notify the end of a remote shadowing

session.

View only Select the check box to disable the keyboard or mouse events

on the system during a shadowing session.

Force 8–bit Select this option to configure the display settings. Select the

check box to use 8–bit per pixel.

Table 26. Configuring WDM services

Option Description

Disable WDM Services Select this option to disable the WDM service.

Quick Mode (8.5+) Select this option to speed up the boot time for the ThinOS

devices.

30 Managing groups and configurations