Administrator Guide

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Table Of Contents

Dell Wyse Management Suite Version 1.3 Administrator’s Guide
Introduction to Wyse Management Suite
- What is new in this release?
Getting started with Wyse Management Suite
- Logging in to Wyse Management Suite on public cloud
- Prerequisites to deploy Wyse Management Suite on private cloud
- Functional areas of management console
- Configuring and managing thin clients
Wyse Management Suite dashboard
- View alerts
- View the list of events
- View the device status
- Change user preferences
- Access online help
- Change your password
- Log out
Managing groups and configurations
- Add a group
- Edit a group
- Remove a group
- Edit an unmanaged group
- Configure a global level policy
- Configure a group level policy
- Configure a device level policy
- Edit the ThinOS policy settings
  - ThinOS—Wizard mode
  - ThinOS—Advanced mode
- Edit the Windows Embedded Standard policy settings
- Edit the Linux policy settings
- Edit the ThinLinux policy settings
- Editing Teradici policy settings
- Edit the Wyse Software Thin Client policy settings
Managing devices
- Methods to register devices to Wyse Management Suite
  - Registering ThinOS devices by using Wyse Device Agent
  - Registering Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
  - Registering Linux thin clients using Wyse Device Agent
  - Registering Wyse Embedded Standard Thin Clients to Wyse Management Suite by using Wyse Device Agent
  - Registering ThinLinux version 2.0 devices by using FTP INI method
  - Registering ThinLinux version 1.0 devices by using FTP INI method
  - Registering ThinOS devices by using the FTP INI method
  - Registering ThinLinux thin clients by using Wyse Device Agent
  - Registering devices by using DHCP option tags
  - Registering devices by using DNS SRV record
- Searching a device using filters
- Saving the current filter
- Querying the device status
- Locking the devices
- Restarting the devices
- Unregistering the devices
- Resetting to factory default settings
- Changing a group assignment
- Sending messages to devices
- Activating the devices
- Viewing device details
- Managing device summary
- Viewing system information
- Viewing device events
- Viewing installed applications
- Rename the thin client
- Configuring remote shadow connection
- Tagging devices
- Device compliance status
- Pulling Windows Embedded Standard or ThinLinux image
- Requesting a log file
- Troubleshooting your device
Apps and data
- Application policy
- Image policy
- Managing file repository
Managing rules
- Editing a registration rule
- Creating unmanaged device auto assignment rules
- Editing unmanaged device auto assignment rule
- Disabling and deleting rule
- Saving the rule order
- Adding a rule for alert notification
- Editing an alert notification rule
Managing Jobs
- Sync BIOS admin password
- Searching a scheduled job by using filters
- Scheduling the image policy
- Scheduling an application policy
- Scheduling the device command job
Managing Events
- Searching an event or alert by using filters
Managing users
- Adding a new admin profile
- Editing an admin profile
- Deactivating an admin profile
- Deleting an admin profile
- Editing a user profile
- Importing the CSV file
Portal administration
- Adding the Active Directory server information
  - Configuring Active Directory Federation Services feature on public cloud
- Importing users to public cloud through active directory
- Alert classifications
- Creating an Application Programming Interface-API accounts
- Accessing file repository
- Configuring other settings
- Managing Teradici configurations
- Enabling Two-Factor authentication
- Generating reports
- Enabling multi-tenant accounts
- Enabling custom branding
- Managing license subscription
- Managing system setup
Configuring Wyse Easy Setup by using Wyse Management Suite
- Installing Wyse Easy Setup
- Deploying a Wyse Easy Setup configuration
Configuring Wyse Converter for PCs by using Wyse Management Suite
- Registering Wyse Software thin client to Wyse Management Suite
- Registering Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
- Registering devices by using DHCP option tags to Wyse Management Suite
- Registering Wyse Software thin clients by using DNS SRV record to Wyse Management Suite
- Configuring the Wyse Software thin client by using Wyse Management Suite
Teradici device management
- Discovering Teradici devices
- CIFS use case scenarios
Troubleshooting Wyse Management Suite
Installing or upgrading Wyse Device Agent
- Upgrading Wyse Device Agent using Wyse Management Suite application policy
- Installing Wyse Device Agent manually
- Installing or upgrading Wyse Device Agents on ThinLinux and Linux clients
Wyse Management Suite feature matrix
Wireless profiles password editor
- Configuring windows wireless profile
- Configuring the Wireless Profiles Password Editor
- Limitations of Wireless Profiles Password Editor
Create and configure DHCP option tags
Create and configure DNS SRV records
Steps to change the host name to IP address

Steps

1. Copy the WDA.exe file to the thin client.

2. Double-click the WDA.exe file.

NOTE:

● Different Wyse Device Agent packages are available for each variant of Windows Embedded Standard.

● A warning message is displayed when an older version of Wyse Device Agent or HAgent is installed on the device.

3. Click Yes.

4. In the Group token field, enter a group token. This is an optional field. To skip this step, click Next. You can enter the group

token details later in the Wyse Device Agent User Interface.

5. From the Region drop-down list, select the region of the Wyse Management Suite public cloud server.

After successful installation, the Wyse Management Suite public cloud server automatically registers the device to the Wyse

Management Suite console.

Installing or upgrading Wyse Device Agents on

ThinLinux and Linux clients

About this task

To upgrade Wyse Device Agent and platform utility packages on Linux and ThinLinux clients from Wyse Management Suite

server, do the following:

NOTE:

You can install or upgrade add-ons by using any of the following options:

● Using INI parameters

● Add-ons Manager

● RPM commands

Steps

1. If you are using a public cloud or a remote repository on a private cloud, copy the RPM files to the thinClientApps folder

of the repository. By default, the latest Wyse Device Agents and platform utility RPMs for Linux and ThinLinux clients are

available in local repository.

2. Go to the Apps and Data page, and create two application policies—for platform utility add-on and Wyse Device Agent

add-on.

NOTE:

● To upgrade these add-ons, use a normal policy. This is because the Advanced App policy function is supported only

for Wyse Device Agent version 2.0.11 and 2.0.24 onwards on Linux and ThinLinux clients.

● You must install platform utility add-on and Wyse Device Agent add-on for Linux thin clients. You can install

wda_x.x.x.tar file for ThinLinux thin clients.

● To install Wyse Device Agents on Dell Wyse 3040 thin clients with ThinLinux version 2.0, image version 2.0.14,

and Wyse Device Agent version 3.0.7, you must install wda3040_3.0.10-01_amd64.deb file, and then install

wda_3.2.12-01_amd64.tar file.

3. Go to the Jobs page and schedule a job to upgrade the platform utility add-on.

You must wait until the platform utility add-on is successfully installed on your thin client.

NOTE:

Install a platform utility add-on first, and then install a Wyse Device Agent add-on. You cannot install the latest

Wyse Device Agents before installing the latest platform utility add-on.

4. On the Jobs page, schedule a job to upgrade Wyse Device Agent on the client.

NOTE: Linux client restarts after installing the Wyse Device Agent add-on version 2.0.11.

Installing or upgrading Wyse Device Agent 197