Administrator Guide

ManualsBrandsDell ManualsConverged InfrastructureWyse Management Suite

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Table Of Contents

Dell Wyse Management Suite Version 1.3 Administrator’s Guide
Introduction to Wyse Management Suite
- What is new in this release?
Getting started with Wyse Management Suite
- Logging in to Wyse Management Suite on public cloud
- Prerequisites to deploy Wyse Management Suite on private cloud
- Functional areas of management console
- Configuring and managing thin clients
Wyse Management Suite dashboard
- View alerts
- View the list of events
- View the device status
- Change user preferences
- Access online help
- Change your password
- Log out
Managing groups and configurations
- Add a group
- Edit a group
- Remove a group
- Edit an unmanaged group
- Configure a global level policy
- Configure a group level policy
- Configure a device level policy
- Edit the ThinOS policy settings
  - ThinOS—Wizard mode
  - ThinOS—Advanced mode
- Edit the Windows Embedded Standard policy settings
- Edit the Linux policy settings
- Edit the ThinLinux policy settings
- Editing Teradici policy settings
- Edit the Wyse Software Thin Client policy settings
Managing devices
- Methods to register devices to Wyse Management Suite
  - Registering ThinOS devices by using Wyse Device Agent
  - Registering Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
  - Registering Linux thin clients using Wyse Device Agent
  - Registering Wyse Embedded Standard Thin Clients to Wyse Management Suite by using Wyse Device Agent
  - Registering ThinLinux version 2.0 devices by using FTP INI method
  - Registering ThinLinux version 1.0 devices by using FTP INI method
  - Registering ThinOS devices by using the FTP INI method
  - Registering ThinLinux thin clients by using Wyse Device Agent
  - Registering devices by using DHCP option tags
  - Registering devices by using DNS SRV record
- Searching a device using filters
- Saving the current filter
- Querying the device status
- Locking the devices
- Restarting the devices
- Unregistering the devices
- Resetting to factory default settings
- Changing a group assignment
- Sending messages to devices
- Activating the devices
- Viewing device details
- Managing device summary
- Viewing system information
- Viewing device events
- Viewing installed applications
- Rename the thin client
- Configuring remote shadow connection
- Tagging devices
- Device compliance status
- Pulling Windows Embedded Standard or ThinLinux image
- Requesting a log file
- Troubleshooting your device
Apps and data
- Application policy
- Image policy
- Managing file repository
Managing rules
- Editing a registration rule
- Creating unmanaged device auto assignment rules
- Editing unmanaged device auto assignment rule
- Disabling and deleting rule
- Saving the rule order
- Adding a rule for alert notification
- Editing an alert notification rule
Managing Jobs
- Sync BIOS admin password
- Searching a scheduled job by using filters
- Scheduling the image policy
- Scheduling an application policy
- Scheduling the device command job
Managing Events
- Searching an event or alert by using filters
Managing users
- Adding a new admin profile
- Editing an admin profile
- Deactivating an admin profile
- Deleting an admin profile
- Editing a user profile
- Importing the CSV file
Portal administration
- Adding the Active Directory server information
  - Configuring Active Directory Federation Services feature on public cloud
- Importing users to public cloud through active directory
- Alert classifications
- Creating an Application Programming Interface-API accounts
- Accessing file repository
- Configuring other settings
- Managing Teradici configurations
- Enabling Two-Factor authentication
- Generating reports
- Enabling multi-tenant accounts
- Enabling custom branding
- Managing license subscription
- Managing system setup
Configuring Wyse Easy Setup by using Wyse Management Suite
- Installing Wyse Easy Setup
- Deploying a Wyse Easy Setup configuration
Configuring Wyse Converter for PCs by using Wyse Management Suite
- Registering Wyse Software thin client to Wyse Management Suite
- Registering Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
- Registering devices by using DHCP option tags to Wyse Management Suite
- Registering Wyse Software thin clients by using DNS SRV record to Wyse Management Suite
- Configuring the Wyse Software thin client by using Wyse Management Suite
Teradici device management
- Discovering Teradici devices
- CIFS use case scenarios
Troubleshooting Wyse Management Suite
Installing or upgrading Wyse Device Agent
- Upgrading Wyse Device Agent using Wyse Management Suite application policy
- Installing Wyse Device Agent manually
- Installing or upgrading Wyse Device Agents on ThinLinux and Linux clients
Wyse Management Suite feature matrix
Wireless profiles password editor
- Configuring windows wireless profile
- Configuring the Wireless Profiles Password Editor
- Limitations of Wireless Profiles Password Editor
Create and configure DHCP option tags
Create and configure DNS SRV records
Steps to change the host name to IP address

4. Click Export.

NOTE: The number of Public Cloud licenses is adjusted based on the number of thin client seats exported to the Private

Cloud.

5. Copy the generated license key.

6. Log in to Wyse Management Suite Private Cloud console.

7. Go to Portal Administration > Accounts > Subscription.

8. Import the exported license key to the Private Cloud.

NOTE: The license cannot be imported if it has insufficient thin client seats to manage the number of devices currently

being managed in the Private Cloud. In this case repeat steps 3–8 to allocate the thin client seats.

Managing system setup

This section provides the information about the following:

1. Log in to the Wyse Management Suite portal and click the Portal Admin tab.

2. Click Setup under Systems.

3. Select the check box to perform server certificate validation for all device-to-server communication.

4. Enter the following details in the Update SMTP for Email Alerts area:

● SMTP server

● Send from address

● Username

● Password

● Test address

Current Certificate: Select the Certificate Validation check box to enable the CA validation for private cloud. All the

communication from the server and the client including file download, OS image download from Local Repo uses the

certificate.

NOTE:

To Enable CA Validation for Remote Repo, Go to Portal Administration > File Repository > Select the Repository

> Edit > Enable CA Validation > Save Settings.

NOTE:

●

a. When CA Validation from Wyse Management Suite server is enabled, the certificate should be present in the

client. All the operations such as, Apps and Data, Image Pull/Push is successful. If certificate is not present in

the client, the Wyse Management Suite server provides one generic audit event message Failed to Validate

Certificate Authority under Events page. All the operations such as, Apps and Data, Image Pull/Push is not

successful.

b. When CA Validation from Wyse Management Suite server is disabled, then the communication from server and

client happens in secure channel without Certificate Signature validation.

5. Select the following options and enter the details:

● Key/Certificate: Upload HTTPS key/certificate file pair (only PEM format is supported).

● PKCS-12: Upload HTTPS PKCS-12 (.pfx, .p12). Apache intermediate certificate is required for IIS pfx.

6. Click Save.

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Portal administration