Administrator Guide

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Table Of Contents

Dell Wyse Management Suite Version 3.2 Administrator's Guide
Contents
Introduction to Wyse Management Suite
- Editions of Wyse Management Suite
- Wyse Management Suite Feature Matrix
Getting started with Wyse Management Suite
- Log in to Wyse Management Suite on public cloud
- Prerequisites to deploy Wyse Management Suite on the private cloud
- Functional areas of management console
- Configuring and managing thin clients
- Wyse Device Agent
- Dell Client Agent
- Dell Client Agent-Enabler
Installing or upgrading Wyse Device Agent
- Installing Wyse Device Agent manually on a Windows Embedded device
- Upgrading Wyse Device Agent using Wyse Management Suite application policy
- Installing or upgrading Wyse Device Agents on ThinLinux and Linux clients
Installing or upgrading DCA-Enabler on Ubuntu devices
- Install DCA-Enabler on Ubuntu devices
- Upgrade DCA-Enabler on Ubuntu devices
Registering and configuring a new device using Wyse Management Suite
- Register and configure a new Windows Embedded Standard device using Wyse Management Suite
- Register and configure a new ThinOS 8.x device using Wyse Management Suite
- Register and configure a new ThinOS 9.x device using Wyse Management Suite
- Register and configure a new Linux or ThinLinux device using Wyse Management Suite
- Register and configure a new Wyse Software Thin Client using Wyse Management Suite
- Register and configure Dell Hybrid Client using Wyse Management Suite
- Register and configure Dell Generic Client using Wyse Management Suite
Wyse Management Suite dashboard
- View alerts
- View the list of events
- View the device status
- Enable Enrollment Validation
- Change user preferences
- Access online help
- Change your password
- Log out from the management console
Managing groups and configurations
- Edit an unmanaged group
- Create a default device policy group
- Create a user policy group
  - Edit a user policy group
- Configure a global level policy
- Import a user policy group
- Remove a group
- Configure a device level policy
- Export group policies
- Importing group policies
  - Import group policies from Groups and Configs page
  - Import group policies from Edit Policies page
- Edit the ThinOS policy settings
  - ThinOS—Wizard mode
  - ThinOS—Advanced mode
- Edit the ThinOS 9.x policy settings
- Edit the Windows Embedded Standard policy settings
  - Configure deployment settings for Windows Embedded devices
- Edit the Linux policy settings
- Edit the ThinLinux policy settings
  - Configure deployment settings for ThinLinux devices
- Edit the Wyse Software Thin Client policy settings
- Edit the Cloud Connect policy settings
- Edit the Dell Hybrid Client policy settings
  - Configure Wyse Management Suite client settings for Dell Hybrid Client
  - Configure deployment settings for Dell Hybrid Client devices
- Edit the Dell Generic Client policy settings
- Create and import bulk device exception file
Managing devices
- Methods to register devices to Wyse Management Suite
  - Register Dell Hybrid Client manually
  - Register Dell Generic Client by using manual discovery method
  - Register Dell Hybrid Client by using manual discovery method
  - Register ThinOS devices by using Wyse Device Agent
  - Registering Windows Embedded Standard Thin Clients to Wyse Management Suite by using Wyse Device Agent
  - Register Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
  - Register ThinLinux thin clients by using Wyse Device Agent
  - Register ThinOS devices by using the FTP INI method
  - Register ThinLinux version 2.0 devices by using FTP INI method
  - Register ThinLinux version 1.0 devices by using FTP INI method
  - Registering devices by using DHCP option tags
  - Registering devices by using DNS SRV record
- Search a device by using filters
- Save the filter in Devices page
- Query the device status
- Lock the devices
- Restart the devices
- Unregister the device
- Enrollment Validation
  - Validate the enrollment of a device
- Reset the device to factory default settings
- Change a group assignment on the Devices page
- Send messages to a device
- Wake On LAN command
- View the device details
- View the display parameters
- View the virtual NIC details
- View the BIOS details
- Manage the device summary
- View the system information
- View device events
- View the installed applications
- Rename the thin client
- Enable remote shadow connection
- Configure remote shadow connection for Dell Hybrid Client devices
- Shutting down devices
- Tag a device
- Device compliance status
- Pulling Windows Embedded Standard or ThinLinux image
- Request a log file
- Troubleshooting your device
- Reimage your Dell Hybrid Client
- Convert your Dell Generic Client to Hybrid Client
- Pull configuration user interface package for Dell Hybrid Client
- Reset your Dell Hybrid Client to factory settings
- Bulk group change of devices
Apps and data
- Application policy
- Image policy
- Manage file repository
Managing rules
- Edit a registration rule
- Create auto assignment rules for unmanaged devices
- Edit an unmanaged device auto assignment rule
- Disable and delete rule for the unmanaged device auto assignment
- Save the rule order
- Add a rule for alert notification
- Edit an alert notification rule
- Create rule to auto-unregister a device
Managing Jobs
- Sync BIOS admin password
- Search a scheduled job by using filters
- Schedule a device command job
- Schedule the image policy
- Schedule an application policy
- Restart a failed job
Managing Events
- Search an event or alert using filters
- View the summary of events
- View the audit log
- End user session reporting
Managing users
- Add a new admin profile
- Create a WMS custom role in Wyse Management Suite
- Assign WMS custom roles to imported AD groups
- Bulk import unassigned administrators or cloud connect users
- Edit an administrator profile
- Activate an administrator profile
- Deactivate an administrator profile
- Delete an administrator profile
- Unlock an administrator profile
- Deactivate an administrator profile
- Create auto assignment rules for unmanaged devices
- Add end user
- Edit an end user
- Configure end user policy
- Bulk import end users
- Deleting end user
- Edit a user profile
Portal administration
- Import unassigned users or user groups to public cloud through active directory
- Adding the Active Directory server information
  - Configuring Active Directory Federation Services feature on public cloud
- Alert classifications
- Create an Application Programming Interface-API accounts
- Access Wyse Management Suite file repository
  - Subnet mapping
    - Configure subnet mapping
- Configuring other settings
  - Enable Wyse Management Suite API
- Managing Teradici configurations
- Enable Two-Factor authentication
- Enabling multi-tenant accounts
- Generate reports
- Enabling custom branding
- Manage system setup
- Configure secure MQTT
  - Important information
- Enable secure LDAP over SSL
Convert Dell Wyse 5070 devices and Dell Ubuntu Generic Clients to Dell Hybrid Client
- Dell Wyse 5070 Conversion
- Convert Dell Generic Client to Dell Hybrid Client
Security configurations
- Support for configuring TLS versions in Wyse Management Suite installer
- Configure Active Directory Federation Services feature on public cloud
- Configure secure LDAP or LDAPS setup
- Deprecated protocol
Teradici device management
- Discovering Teradici devices
- CIFS use case scenarios
Managing license subscription
- Import licenses from Wyse Management Suite public cloud
- Export licenses to Wyse Management Suite Private Cloud
- Thin client licenses allocation
- License orders
Firmware upgrade
- Upgrading ThinLinux 1.x to 2.1 and later versions
  - Prepare the ThinLinux 2.x image
  - Upgrade ThinLinux 1.x to 2.x
- Upgrading ThinOS 8.x to 9.0
Remote repository
- Manage Wyse Management Suite repository service
- Proxy support for Wyse Management Suite remote repositories
Proxy support for Windows Embedded Standard WDA and Dell Hybrid Client DCA
- Configure proxy server Information using WININET proxy for Windows Embedded Standard WDA
- Configure proxy server information using DHCP option tag for Windows Embedded Standard WDA and Dell Hybrid Client DCA
Troubleshooting your device
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- Device fails to register to Wyse Management Suite when WinHTTP proxy is configured
- RemoteFX USB redirection Policy does not get applied for USB mass storage devices
- WiFi settings configured from Wyse Management Suite are not persistent across multiple Wyse 5070 thin clients
Frequently asked questions
- What takes precedence between Wyse Management Suite and ThinOS UI when conflicting settings are enforced?
- How do I use Wyse Management Suite file repository?
- How do I import users from a .csv file?
- How do I check the version of Wyse Management Suite
- How to create and configure DHCP option tags
- How to create and configure DNS SRV records
- How to change the hostname to IP address
- How do I image the device using self-signed remote repository

NOTE: The global administrator, user with a custom role (if job permissions are assigned), or a group administrator for

specific group can restart a failed job.

NOTE: You can only restart a failed job once, since a new child job is created for the failed one.

Managing Jobs 99