Administrator Guide
Table Of Contents
- Dell Wyse Management Suite Version 3.2 Administrator's Guide
- Contents
- Introduction to Wyse Management Suite
- Getting started with Wyse Management Suite
- Installing or upgrading Wyse Device Agent
- Installing or upgrading DCA-Enabler on Ubuntu devices
- Registering and configuring a new device using Wyse Management Suite
- Register and configure a new Windows Embedded Standard device using Wyse Management Suite
- Register and configure a new ThinOS 8.x device using Wyse Management Suite
- Register and configure a new ThinOS 9.x device using Wyse Management Suite
- Register and configure a new Linux or ThinLinux device using Wyse Management Suite
- Register and configure a new Wyse Software Thin Client using Wyse Management Suite
- Register and configure Dell Hybrid Client using Wyse Management Suite
- Register and configure Dell Generic Client using Wyse Management Suite
- Wyse Management Suite dashboard
- Managing groups and configurations
- Edit an unmanaged group
- Create a default device policy group
- Create a user policy group
- Configure a global level policy
- Import a user policy group
- Remove a group
- Configure a device level policy
- Export group policies
- Importing group policies
- Edit the ThinOS policy settings
- Edit the ThinOS 9.x policy settings
- Edit the Windows Embedded Standard policy settings
- Edit the Linux policy settings
- Edit the ThinLinux policy settings
- Edit the Wyse Software Thin Client policy settings
- Edit the Cloud Connect policy settings
- Edit the Dell Hybrid Client policy settings
- Edit the Dell Generic Client policy settings
- Create and import bulk device exception file
- Managing devices
- Methods to register devices to Wyse Management Suite
- Register Dell Hybrid Client manually
- Register Dell Generic Client by using manual discovery method
- Register Dell Hybrid Client by using manual discovery method
- Register ThinOS devices by using Wyse Device Agent
- Registering Windows Embedded Standard Thin Clients to Wyse Management Suite by using Wyse Device Agent
- Register Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
- Register ThinLinux thin clients by using Wyse Device Agent
- Register ThinOS devices by using the FTP INI method
- Register ThinLinux version 2.0 devices by using FTP INI method
- Register ThinLinux version 1.0 devices by using FTP INI method
- Registering devices by using DHCP option tags
- Registering devices by using DNS SRV record
- Search a device by using filters
- Save the filter in Devices page
- Query the device status
- Lock the devices
- Restart the devices
- Unregister the device
- Enrollment Validation
- Reset the device to factory default settings
- Change a group assignment on the Devices page
- Send messages to a device
- Wake On LAN command
- View the device details
- View the display parameters
- View the virtual NIC details
- View the BIOS details
- Manage the device summary
- View the system information
- View device events
- View the installed applications
- Rename the thin client
- Enable remote shadow connection
- Configure remote shadow connection for Dell Hybrid Client devices
- Shutting down devices
- Tag a device
- Device compliance status
- Pulling Windows Embedded Standard or ThinLinux image
- Request a log file
- Troubleshooting your device
- Reimage your Dell Hybrid Client
- Convert your Dell Generic Client to Hybrid Client
- Pull configuration user interface package for Dell Hybrid Client
- Reset your Dell Hybrid Client to factory settings
- Bulk group change of devices
- Methods to register devices to Wyse Management Suite
- Apps and data
- Application policy
- Configure thin client application inventory
- Configure Wyse Software thin client application inventory
- Create and deploy standard application policy to thin clients
- Create and deploy standard application policy to Wyse Software thin clients
- Enable single sign-on for Citrix StoreFront using standard application policy
- Create and deploy advanced application policy to thin clients
- Create and deploy advanced application policy to Wyse Software Thin Clients
- Create and deploy standard application policy to Dell Hybrid Clients
- Create and deploy advanced application policy to Dell Hybrid Clients
- Create and deploy standard application policy to Dell Generic Clients
- Create and deploy advanced application policy to Dell Generic Clients
- Image policy
- Add Windows Embedded Standard operating system and ThinLinux images to repository
- Add ThinOS firmware to repository
- Add ThinOS BIOS file to repository
- Add ThinOS package file to repository
- Create Windows Embedded Standard and ThinLinux image policies
- Add ThinOS 9.x firmware to the repository
- Add ThinOS 9.x BIOS file to repository
- Add ThinOS application packages to the repository
- Create Dell Hybrid Client image policies
- Manage file repository
- Application policy
- Managing rules
- Edit a registration rule
- Create auto assignment rules for unmanaged devices
- Edit an unmanaged device auto assignment rule
- Disable and delete rule for the unmanaged device auto assignment
- Save the rule order
- Add a rule for alert notification
- Edit an alert notification rule
- Create rule to auto-unregister a device
- Managing Jobs
- Managing Events
- Managing users
- Add a new admin profile
- Create a WMS custom role in Wyse Management Suite
- Assign WMS custom roles to imported AD groups
- Bulk import unassigned administrators or cloud connect users
- Edit an administrator profile
- Activate an administrator profile
- Deactivate an administrator profile
- Delete an administrator profile
- Unlock an administrator profile
- Deactivate an administrator profile
- Create auto assignment rules for unmanaged devices
- Add end user
- Edit an end user
- Configure end user policy
- Bulk import end users
- Deleting end user
- Edit a user profile
- Portal administration
- Import unassigned users or user groups to public cloud through active directory
- Adding the Active Directory server information
- Alert classifications
- Create an Application Programming Interface-API accounts
- Access Wyse Management Suite file repository
- Configuring other settings
- Managing Teradici configurations
- Enable Two-Factor authentication
- Enabling multi-tenant accounts
- Generate reports
- Enabling custom branding
- Manage system setup
- Configure secure MQTT
- Enable secure LDAP over SSL
- Convert Dell Wyse 5070 devices and Dell Ubuntu Generic Clients to Dell Hybrid Client
- Security configurations
- Teradici device management
- Managing license subscription
- Firmware upgrade
- Remote repository
- Proxy support for Windows Embedded Standard WDA and Dell Hybrid Client DCA
- Troubleshooting your device
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- Device fails to register to Wyse Management Suite when WinHTTP proxy is configured
- RemoteFX USB redirection Policy does not get applied for USB mass storage devices
- WiFi settings configured from Wyse Management Suite are not persistent across multiple Wyse 5070 thin clients
- Frequently asked questions
- What takes precedence between Wyse Management Suite and ThinOS UI when conflicting settings are enforced?
- How do I use Wyse Management Suite file repository?
- How do I import users from a .csv file?
- How do I check the version of Wyse Management Suite
- How to create and configure DHCP option tags
- How to create and configure DNS SRV records
- How to change the hostname to IP address
- How do I image the device using self-signed remote repository
Logging out
To log out from the management console, do the following:
1. Click the account link at the upper-right corner of the management console.
2. Click Sign out.
Prerequisites to deploy Wyse Management Suite on
the private cloud
Table 4. Prerequisites
Description 10,000 devices or less 50,000 devices or
less
120,000 devices or
less
Wyse Management Suite
– Software repository
Operating system Windows Server 2012 R2, Windows Server 2016, or Windows Server 2019 Standard.
The Wyse Management Suite web server has an inbuilt Apache Tomcat web server. Ensure that you
do not install Microsoft IIS, Apache Tomcat web servers separately.
Supported language pack—English, French, Italian, German, Spanish, Japanese, and Traditional
Chinese
Minimum disk space 40 GB 120 GB 200 GB 120 GB
Minimum memory
(RAM)
8 GB 16 GB 32 GB 16 GB
Minimum CPU
requirements
4 4 16 4
Network
communication ports
The Wyse Management Suite installer adds Transmission Control
Protocol (TCP) ports 443, 8080, and 1883 to the firewall exception list.
The ports are added to access the Wyse Management Suite console and
to send push notifications to the thin clients.
● TCP 443—HTTPS communication
● TCP 1883—MQTT communication
● TCP 3306—MariaDB (optional if remote)
● TCP 27017—MongoDB (optional if remote)
● TCP 11211—Memcached
● TCP 5172, 49159—End-User Management Software Development
Kit (EMSDK)—optional and required only to manage Teradici devices
● TLS 443—Secure MQTT communication
The default ports that are used by the installer may be changed to an
alternative port during installation.
The Wyse Management
Suite repository installer
adds TCP ports 443
and 8080 to the firewall
exception list. The ports
are added to access the
operating system images
and application images that
are managed by Wyse
Management Suite.
Supported browsers
Internet Explorer version 11
Google Chrome version 58.0 and later
Mozilla Firefox version 52.0 and later
Edge browser on Windows—English only
● The Overlay Optimizer version 1.0 and installation scripts are provided with the Wyse Management Suite Installer.
Administrator must run the scripts to enable the Overlay Optimizer to be made available in Wyse Management Suite.
● The Dell Secure Client version 1.0 installation scripts are provided with the Wyse Management Suite Installer. Administrator
must run the scripts to enable the Dell Secure Client to be made available in Wyse Management Suite.
16
Getting started with Wyse Management Suite