Administrator Guide

NOTE: To import users from the CSV file, click Bulk Import.
Topics:
• Adding a new admin profile
• Editing an admin profile
• Deactivating an admin profile
• Deleting an admin profile
• Editing a user profile
• Importing the CSV file
Adding a new admin profile
To add a new admin profile, do the following:
1. Click Users.
2. Click Administrator(s).
3. Click Add Admin.
The New Admin User window is displayed.
4. Enter your email ID and user name in the respective fields.
5. Select the check box to use the same user name as mentioned in the email.
6. Do one of the following:
• If you click the Personal Information tab, enter the following details:
• First name
• Last name
• Title
• Mobile phone number
• If you click the Roles tab, enter the following details:
a. In the Roles section, from the Role drop down list, select the Administrator role.
• Global Administrator
• Group Administrator
• Viewer
NOTE:
If you select the Administrator role as Viewer, the following administrative tasks are displayed:
• Query Device
• Unregister Device
• Restart/Shutdown Device
• Change Group Assignment
• Remote Shadow
• Lock Device
• Wipe Device
• Send Message
• WOL Device
b. In the Password section, do the following:
1. Enter the custom password.
2. To generate any random password, select the Generate random password radio button.
7. Click Save.
Editing an admin profile
To edit an admin profile, do the following:
1. Click Users.
2. Click Administrator(s).
Managing users
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