Administrator Guide

NOTE: Force unregister option can be used to remove the device when there is no communication between the

server and client. The device is moved to unmanaged state and can be removed from the server entry. Unregister

and Force unregister actions can be performed by WES WDA UI also.

Enrollment Validation

When you register a device manually or using DHCP/DNS auto discovery method, the device gets registered to a particular group if the

group token is defined. If the group token is not defined, the device gets registered to the unmanaged group.

In Wyse Management Suite, the Enrollment Validation option is introduced where the tenant must manually approve before the device

is registered to a group.

When the Enrollment Validation option is enabled, the auto-discovered devices are in Pending Validation state in the Devices page.

The tenant can select a single device or multiple devices in the Devices page and validate the enrollment. The devices are moved to the

intended group after they are validated. For more information about how to validate the devices, see Enrollment validation.

NOTE: The Enrollment Validation option is disabled for existing tenants in the public cloud or when you upgrade on-

premise tenants.

The validation status of the devices is also displayed in the Devices section on the Dashboard page.

Validate the enrollment of a device

You can enable Enrollment Validation to enable administrators to control the manual and auto registration of thin clients to a group. You

can filter the devices in Pending Validation state by clicking the Pending count in the Dashboard page or by selecting the Enrollment

Validation Pending in the Status drop-down list in the Devices page.

Prerequisites

• You must enable the Enrollment Validation option when you install Wyse Management Suite or in the Portal Administration page.

• The device must be in Enrollment Pending state.

Steps

1. Select the check box of the device that you want to validate.

2. Click the Validate Enrollment option.

An Alert window is displayed.

3. Click Send Command.

The device moves to the wanted group, and the device is registered.

Reset the device to factory default settings

You can send a command to reset your device to factory default settings.

Steps

1. Click Devices.

The Device page is displayed.

2. Apply the filters to find the preferred device.

3. Select the check box of the device.

4. From the More Actions drop-down menu, click Factory Reset.

An Alert window is displayed.

5. Enter the reason for the client reset.

6. Click Send Command.

Managing devices