Administrator Guide

Option Description
Wipe Select this option to remove all the data and applications from a
device.
Send Message Select this option to send a message (128 characters or less) to a
device.
Change Group Select this option to choose a new group for a particular device.
Wake on LAN If a device is turned o or in the sleep mode, and you want to
activate the device, then select the device, and click the Wake on
LAN option.
NOTE: The Wake on LAN option must be enabled to wake
up the device from the sleep mode.
To enable the Wake on LAN option, do the following:
1 Go to Portal Admin > File Repository.
2 Select the device, and click Edit.
A window is displayed with the repository and server details.
3 Select the check box.
Export Devices to CSV Select this option to generate a CSV with a list of the asset
information for all the devices ltered on the screen.
Summary tab Select this option to view and manage information on the Notes,
Group Assignment, Alerts, and Device Conguration.
Update Image Displays a schedule in the WES Firmware Update Job window.
Change Group Assignment Select this option to change the group to which the thin client
belongs. This option is available in the Group Assignment section.
Device level exceptions (Applicable to all device types) The device conguration details, such as the default policy group
name, and the summary of current policy are displayed.
To create or edit a device level exception, click Create/Edit
exceptions, and congure a particular device policy on the Devices
page.
System Info The following details are displayed in the System Info tab:
• Hardware Details
• OS Details
• Network Details Current Connection.
• Network adapters
• Wi-Fi Proles
• Security Settings
• Anti-virus Settings
• Firewall Settings
• BIOS Cards
Events tab Select this option to view and manage information on the system
events pertaining to a device—Creation, device registration, and
various tasks performed by the system and the device.
Troubleshooting Select this option to view and manage the troubleshooting
information.
• Screen Capture on Demand—Administrator can capture the
screenshot of the thin client with or without the client’s
permission. If the Require User Acceptance check box is
selected, a message to indicate that administrator wants to take
126 Managing devices