Administrator Guide

Configuration policies are published immediately, and cannot be scheduled for a later time. A few policy changes, for
example, display settings, may force a reboot.
● Application and operating system image deployment—Applications and operating system image updates can be
deployed from the Apps & Data tab. Applications are deployed based on the policy groups.
NOTE: Advanced application policy allows you to deploy an application to the current and all subgroups based on your
requirement. Operating system images can be deployed to the current group only.
Wyse Management Suite supports standard and advanced application policies. A standard application policy allows you to
install a single application package. The device restarts during installing an application. Reboot the device before and after
each application installation. With an advanced application policy, multiple application packages can be installed with only two
reboots. This feature is available only in the Pro edition. Advanced application policies also support running of pre-and-post
installation scripts that may be required to install a particular application.
You can configure standard and advanced application policies to be applied automatically when a device is registered with
Wyse Management Suite or when a device is moved to a new group.
Deployment of application policies and operating system images to thin clients can be scheduled immediately or later based
on the device time zone or any other specified time zone.
● Inventory of devices—This option can be located by clicking the Devices tab. By default, this option displays a paginated
list of all the devices in the system. You can choose to view a subset of devices by using various filter criteria, such as
groups or subgroups, device type, operating system type, status, subnet, and platform or time zone.
To go to the Device Details page for that device, click the device entry that is listed on this page. All the details of the
device are displayed.
The Device Details page also displays all the configuration parameters that are applicable to that device, and also the group
level at which each parameter is applied.
This page also enables to set configuration parameters that are specific to that device by enabling the Device Exceptions
button. Parameters that are configured in this section override any parameters that were configured at the groups and/or
global level.
● Reports—You can generate and view reports based on the predefined filters. To generate reports, click the Reports tab on
the Portal Administration page.
● Mobile application—You can receive alert notifications and manage devices using the mobile application—Dell Mobile
Agent available for the Android devices. To download the mobile application and the Dell Mobile Agent Getting Started
Guide, click the Alerts and Classification tab on the Portal Admin page.
Wyse Device Agent
The Wyse Device Agent (WDA) is a unified agent for all thin client management solutions. If you install WDA, you can manage
thin clients using Wyse Management Suite.
The following three types of customer security environments are supported by the Wyse Device Agent:
● Highly secured environments—To mitigate the risk against rouge DHCP or DNS server for new device discovery,
administrators must log in to each device individually and configure the Wyse Management Suite server URL. You can use
either CA-signed or self-signed certificates. However, Dell recommends that you use a CA-signed certificate. In Wyse
Management Suite private cloud solution with self-signed certificate, the certificate should be manually configured in every
device. Also, the certificate must be copied to the Agent Configuration folder to preserve the certificate and mitigate
the risk against rouge DHCP or DNS server even after you reimage the device.
The Agent Configuration folder is available at the following location:
○ Windows Embedded Standard devices—%SYSTEMDRIVE%\\Wyse\\WCM\\ConfigMgmt\\Certificates
○ ThinLinux devices—/etc/addons.d/WDA/certs
○ ThinOS devices—wnos/cacerts/
NOTE: You must import the certificate to a thin client running ThinOS operating system using a USB drive or FTP paths.
● Secured environments—To mitigate the risk against rouge DHCP or DNS server for new device discovery, administratos
must configure Wyse Management Suite server using CA-signed certificates. The device can fetch the Wyse Management
Suite server URL from the DHCP/DNS records and perform the CA validation. Wyse Management Suite private cloud
solution with self-signed certificate requires the certificate to be pushed to the device after first registration if the device
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Getting started with Wyse Management Suite