Install Guide

GUID-30C90F4C-5F33-4B37-BB2C-E723F08C8254

Error While Installing WDM Database in a Distributed Setup

Issue: When you are installing the WDM Database on a separate system that has the supported version of SQL Server installed on it,

then the following error may be displayed when you launch the Setup.exe : Setup was unable to initialize the required libraries.

Resolution: Make sure that the Microsoft Visual C++ Redistributable 2008, version 9.0.21022 is installed. You need to navigate to

Start → Control Panel → Programs to view if the redistributable is installed. If it is not installed, then you must manually install it by

running the vcredist_x86.exe available under the Prereq folder of the WDM Installer.

GUID-BB4AF8CB-E6FC-4F7C-9FEF-0E6C599DF265

Database Installation Failure After Manual Uninstallation of SQL Server

Express 2014

Issue: The WDM database installation fails after you manually uninstall the existing SQL Server Express 2014, and use the Install

New Database option in the installer.

Resolution: To resolve this issue:

1. Uninstall SQL Server Express 2014 R2 from Add\Remove Programs.

2. Launch the Services window from Control Panel → Administrative Tools.

3. Delete the MSSQL$RapportDb Service

4. Delete MSSQL12.RAPPORTDB from the SQL Server Express Installation folder.

5. Delete the RapportDB registry entry from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server

\Instance Names\SQL.

6. Delete the MSSQL10_50.RAPPORTDB registry entry from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft

SQL Server.

7. Delete the RAPPORTDB registry entry from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server.

8. Restart the WDM Installer.

GUID-442F1C0A-2584-42E0-9E3A-DA828C76E11B

After Upgrading from WDM 5.5.1 to WDM 5.7 Software Repository is

not Secure

Issue : If WEB UI is selected during Upgrade, then Management server will be congured to Https, But WDM Software repository

will not be congured by the installer.

Resolution : Manually Set the Software repository to HTTPs in the WDM GUI. To set manually, go to Conguration Manager

Software Repository.

GUID-1BBD711E-DD78-465F-9574-76C25BA1B02F

Troubleshooting Post Deployment

Issue : HTTP Error 404.0 – Not Found. the Web.cong of the HApi shall be added with a url routing module if it’s missing: