Administrator Guide

If repository test connection fails in case of FTP, make sure the following settings are as per requirement for repository to work:
• FTP service is up and running.
• FTP site is created.
• FTP site has “Read” and “Write” permission for all users with “Basic” and “Anonymous” authentication.
• Try to connect to FTP using command prompt.
• ftp <ip address> <userid>
• It will ask for the password and will connect to the FTP directory.
Tips when Transfer Type HTTP:
If repository test connection fails in case of HTTP, make sure the following settings are as per requirement for repository to work:
• Make sure the virtual directory exist. If not follow the below mentioned steps to create it:
• On the taskbar, click Start->Administrative Tools->Internet Information Services (IIS) Manager to open the IIS Manager
Window.
• In the tree pane, right click on Sites->Default Web Site and then select Add Application… to begin creating a Virtual Directory.
• Enter the Alias (the name of virtual directory e.g. MyWDM), select the Physical path as FTP root directory (e.g. c:\inetpub
\ftproot) and then click OK.
• Select Sites->Default Web Site->MyWDM and then double click on Authentication, select Basic Authentication and enable it from
the “Actions” Panel.
• To verify the virtual directory is congured or not, in the tree pane, select Sites->Default Web Site->MyWDM and then on right
pane click on Browse*:80(http). It will open the ftp directory in the browser (IE).
• Look for the following setting in IIS to verify the following Role Services are installed:
• WebDAV Publishing
• Basic Authentication
• Windows Authentication
• IIS Management Console
• IIS Management Scripts and Tools
• Make sure the in IIS following Role Services are not installed:
• Request Filtering
• Static Content Compression
• Dynamic Content Compression
• In Advanced Settings of DefaultAppPool in the Application pool list, make sure the following:
• In the General section, ensure that Enable 32-Bit Applications is set to True
• In the Process Model section, ensure that Idle Time-out (minutes) is set to 0 (zero)
Tips when Transfer Type HTTPS:
If repository test connection fails in case of HTTPS, the steps to make sure that the congurations are correct are the same as HTTP. For
HTTPS:
1 Launch the IIS Manager, and right-click on Default Web Site.
2 Select Bindings on the menu options.
3 In the Site Bindings window, check if https is specied under Type.
4 Check if the default port number is displayed as 443.
Tips when Transfer Type is CIFS:
Troubleshooting
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