Install Guide
Failure While Attaching the Database
Issue: Failure while attaching the database on Windows 2012 Server, with SQL Server 2012.
Resolution:
Run SQL Service ‘MSSQLSERVER’ using the ‘LocalSystem’ account on the system where WDM installation is targeted.
Retry WDM installation.
Error While Installing WDM Database in a Distributed
Setup
Issue: When you are installing the WDM Database on a separate system that has the supported version of SQL Server installed on it, then
the following error may be displayed when you launch the Setup.exe : Setup was unable to initialize the required libraries.
Resolution: Make sure that the Microsoft Visual C++ Redistributable 2008, version 9.0.21022 is installed. You need to navigate to Start
> Control Panel > Programs to view if the redistributable is installed. If it is not installed, then you must manually install it by running the
vcredist_x86.exe available under the Prereq folder of the WDM Installer.
Database Installation Failure After Manual
Uninstallation of SQL Server Express 2014
Issue: The WDM database installation fails after you manually uninstall the existing SQL Server Express 2014, and use the Install New
Database option in the installer.
Resolution: To resolve this issue:
1 Uninstall SQL Server Express 2014 R2 from Add\Remove Programs.
2 Launch the Services window from Control Panel > Administrative Tools.
3 Delete the MSSQL$RapportDb Service
.
4 Delete MSSQL12.RAPPORTDB from the SQL Server Express Installation folder.
5 Delete the RapportDB registry entry from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\Instance
Names\SQL.
6 Delete the MSSQL10_50.RAPPORTDB registry entry from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
Server.
7 Delete the RAPPORTDB registry entry from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server.
8 Restart the WDM Installer.
After Upgrading from WDM 5.5.1 to WDM 5.7
Software Repository is not Secure
Issue : If WEB UI is selected during Upgrade, then Management server will be congured to Https, But WDM Software repository will not
be congured by the installer.
Resolution : Manually Set the Software repository to HTTPs in the WDM GUI. To set manually, go to Conguration Manager Software
Repository.
Troubleshooting
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