Administrator Guide

If repository test connection fails, make sure the following settings are as per requirement for repository to work:
• Make sure the user id and password for the repository is correct.
• Go to rapport user and check the option Password never expires.
• Make sure the IP address/host name of the repository server is correct.
Tips when Transfer Type FTP:
If repository test connection fails in case of FTP, make sure the following settings are as per requirement for repository to work:
• FTP service is up and running.
• FTP site is created.
• FTP site has “Read” and “Write” permission for all users with “Basic” and “Anonymous” authentication.
• Try to connect to FTP using command prompt.
– ftp <ip address> <userid>
– It will ask for the password and will connect to the FTP directory.
Tips when Transfer Type HTTP:
If repository test connection fails in case of HTTP, make sure the following settings are as per requirement for repository to work:
• Make sure the virtual directory exist. If not follow the below mentioned steps to create it:
– On the taskbar, click Start->Administrative Tools->Internet Information Services (IIS) Manager to open the IIS Manager
Window.
– In the tree pane, right click on Sites->Default Web Site and then select Add Application… to begin creating a Virtual Directory.
– Enter the Alias (the name of virtual directory e.g. MyWDM), select the Physical path as FTP root directory (e.g. c:\inetpub
\ftproot) and then click OK.
– Select Sites->Default Web Site->MyWDM and then double click on Authentication, select Basic Authentication and enable it from
the “Actions” Panel.
– To verify the virtual directory is congured or not, in the tree pane, select Sites->Default Web Site->MyWDM and then on right
pane click on Browse*:80(http). It will open the ftp directory in the browser (IE).
• Look for the following setting in IIS to verify the following Role Services are installed:
– WebDAV Publishing
– Basic Authentication
– Windows Authentication
– IIS Management Console
– IIS Management Scripts and Tools
• Make sure the in IIS following Role Services are not installed:
– Request Filtering
– Static Content Compression
– Dynamic Content Compression
• In Advanced Settings of DefaultAppPool in the Application pool list, make sure the following:
– In the General section, ensure that Enable 32-Bit Applications is set to True
– In the Process Model section, ensure that Idle Time-out (minutes) is set to 0 (zero)
Tips when Transfer Type HTTPS:
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Troubleshooting