Administrator Guide

Issue Solution
C:\Program Files\VMware\VMware Horizon View Client
\vmware-view.exe—32-bit operating system
Admin UI settings are not reected immediately when you click
Apply.
Ensure that Write Filter is on.
Wyse Easy Setup shell is not displayed when kiosk is set using Wyse
Management Suite or Admin UI.
• Ensure that Wyse Management Suite appliance mode is not set.
• Ensure that WDA build 14.0.0.216 or higher is installed before
installing Wyse Easy Setup and C:\Wyse\WDA\plugin
\qcplugin.json is available.
VMware shortcut is deleted from the public desktop after
unregistering Super Wyse from Wyse Management Suite.
• You can access VMware Horizon from the Start menu.
• You can congure VMware connection and push it from Wyse
Management Suite.
On Specic Languages Citrix connection shortcuts are not getting
created on the User Desktop when the congurations are pushed
from WMS Server.
• Enable the user permission for C://Users/Public/desktop to
everyone by pushing the script and ensure it is working.
• Deploy the following script as a batch le using standard
application deployment method from Wyse Management Suite:
icacls %public%\Desktop /grant Everyone:M
• To deploy the application policy using Wyse Management Suite,
see Dell Wyse Management Suite Version 1.3 Administrator's
Guide at www.dell.com/support
RDP and VMware icons are getting deleted when System
Background is set through Wyse Management Suite.
Deploy the conguration from server with all the required
connection details such as VMWARE, RDP, and Citrix.
To deploy the congurations for VMware, RDP and Citrix using
Wyse Management Suite, see Dell Wyse Management Suite
Version 1.3 Administrator's Guide at www.dell.com/support.
Microsoft Security Client message is displayed after installation of
Wyse Converter for PCs 2.0 on every restart on Windows 1607
only.
Update Windows KB.
The desktop background set through Wyse Management Suite is
not retained and the default background is displayed after restart.
If you do not see WCM Splash Screen (Conguration Apply Status
screen), you should log o and log in again to the apply the
conguration.
Operating system version for Windows 10 Enterprise Chinese
simplied client is displayed as unknown is Wyse Management Suite
1.2 and 1.3.
Create a group of Windows Chinese simplied devices and deploy
the package.
46 Troubleshooting Wyse Converter for PCs