Administrator Guide

• Enter the custom password in the provided eld. Check box to see the password.

• Select the radio button of Generate random password option to generate any random password.

5 Click Save to save the changes.

Editing admin user

To edit admin user, complete the following step:

1 Enter your email ID in the provided eld.

2 Enter your preferred username in the provided eld.

NOTE: Updating the login name will force a log out from the console. Log into the console using the updated account

3 If you click Personal Information tab, enter the following details:

• First name

• Last name

• Title

• Mobile phone number

4 If you click Roles option, enter the following details:

• Under Roles section:

• Select the preferred role from drop-down list. The following options are available:

• Global Administrator

• Group Administrator

• Viewer

• Under Password section, you cannot update the password for portal administrator. Use the Forgot Password link on the portal

5 Click Save to save the changes.

Deactivating admin account

To deactivate an admin user, complete the following task:

NOTE

: Deactivating the user account prevents you from logging in and removes your account from registered devices list.

1 Select the preferred user from the list and click the Deactivate Admin(s) tab.

An alert window is displayed.

2 Click OK to deactivate the account.

Deleting an Admin

A User or Users must be deactivated prior to deleting.

To delete a User from the User management console, the following steps must be followed:

1 Select the check-box of the particular User or Users which you want to delete.

2 Select Delete User(s) from the More Actions drop-down menu.

3 Click Yes.

Managing Users