Edge Device Manager Version R16 Quick Start Guide February 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction................................................................................................................. 4 Getting started with Edge Device Manager on public cloud.................................................................................... 4 Getting started with Edge Device Manager on private cloud.................................................................................. 5 Chapter 2: Installing Edge Device Manager on private cloud.....................
1 Introduction Edge Device Manager is the next generation management solution that lets you centrally configure, monitor, manage, and optimize your Edge Gateway devices. It offers advanced feature options such as cloud versus on-premises deployment, manage-from-anywhere using a mobile application, enhanced security such as BIOS configuration and port lockdown.
3. Enter your user name and password. NOTE: The default user name and password are provided by the account representative. 4. Click Sign In. NOTE: Dell recommends you to change your password after logging in for the first time. Changing your password To 1. 2. 3. 4. 5. change the login password, do the following: On the upper-right corner of the management console, click Account, and then click Change Password. Enter your current password. Enter a new password.
NOTE: ● WMS.exe and WMS_Repo.exe must be installed on two different servers. ● The software can be installed on a physical or a virtual machine. ● It is not necessary that the software repository and the Edge Device Manager server run on the same operating system. For installation procedure, see support.dell.com/manuals.
2 Installing Edge Device Manager on private cloud A simple installation of Edge Device Manager consists of the following: ● Edge Device Manager server that includes repository for application and operating system images ● Additional Edge Device Manager repository servers for image and applications and active directory authentication—Optional ● HTTPS certificate from a certificate authority. For example, certificate issued by Geotrust, www.geotrust.
Figure 2. Setup type NOTE: A notification window is displayed, when the Internet Explorer Enhanced Security Configuration feature is enabled. Select the Turn off IE Enhanced Security Configuration check box to turn off the Internet Explorer enhanced security configuration. Figure 3. IE Enhanced Security Configuration 4. Select Typical as the Setup Type. Enter the new Database Credentials for the embedded databases. Also, enter the new Administrator Credentials and click Next.
Figure 4. Credentials 5. Select a path where you want to install the software, and the path to install the local tenant file repository. The default path of the destination folder to install the software is C:\Program Files\DELL\WMS. Figure 5. Destination 6. Click Next. The Pre-Installation Summary page is displayed. You can review your selections.
Figure 6. Summary 7. Click Next. The installer takes approximately 4–5 minutes to complete the installation. However, it may take longer if the dependent components such as VC-runtime are not installed on the system. Figure 7. Installation complete status 8. Click Launch. 9. On the Wyse Management Suite web console, click Get Started.
Figure 8. Welcome page 10. To enable Edge Device Manager on-premise and cloud, select the license type as Pro. You must import a valid Edge Device Manager license. If the server has internet connection you can import the Edge Device Manager license. To import the license key, log in to Edge Device Manager public cloud portal and enter the key into the license key field. Figure 9. License type To export a license key from the Edge Device Manager cloud portal, do the following: a.
Figure 10. Portal administration c. Enter the number of seats. d. Click Export. NOTE: To export the license, select WMS 1.1 or WMS 1.0 from the drop-down list. The summary page shows the details of the license after the license is successfully imported. 11. Enter your Simple Mail Transfer Protocol (SMTP) server information, and click Save. NOTE: You can skip this screen and complete the setup or make changes later in the console. Figure 11.
message appears because the self-signed certificate generated during installation is not signed by a certificate authority. ● You can either import a .pem or .pfx certificate. You can skip this screen and complete this setup or make changes later in the console by logging in to the Edge Device Manager private cloud and importing the license from the Portal Administration page. Figure 12. Key or certificate value pair Figure 13. PKCS-12 13. Click Next. 14. Click Sign in to WMS.
Figure 14. Sign in page Figure 15. Dell Management Portal NOTE: Licenses can be upgraded or extended at a later point from the Portal Administration page.
• • • • • • • Logging in to Edge Device Manager Functional areas of management console Configuring and managing Edge Gateway devices Creating a policy group and updating configuration Registering devices to Edge Device Manager Edge Device Manager Jobs Publishing application to Edge Gateway devices Logging in to Edge Device Manager To log in to the management console, do the following: 1.
● Settings or policies that apply to all devices in the tenant account which are set at the Default Policy group. These settings and policies are the global set of parameters that all groups and subgroups inherit from. ● Settings or parameters that are configured at lower-level groups take precedence over the settings that were configured at the parent or higher-level groups. ● Parameters that are specific to a particular device which can be configured from the Device Details page.
a. Click Edit Policies and select Ubuntu Core. b. Select System Personalization and click Configure this item. c. Set up the required configuration parameters. d. Click the Save and Publish button to save the configuration. NOTE: For more details on various configuration policies supported by Edge Device Manager, see Edge Device Manager R16 Administrator’s Guide.
Table 2. Registering device by using DHCP option tags Option Tag Description Code—167 Enter True, if you have imported the SSL certificates from a well-known authority for https communication between the client and Wyse Management Suite server. Description—CAValidation Enter False , if you have not imported the SSL certificates from a well-known authority for https communication between the client and Wyse Management Suite server.
Table 3. Configuring device by using DNS SRV record URL/Tag Description Record Name—_WMS_CAVALIDATION Do not add this option tag if the devices are registered with Edge Device Manager on public cloud. Record FQDN— _WMS_CAVALIDATION._tcp. Record Type—TEXT Enter True, if you have imported the SSL certificates from a well-known authority for https communication between the client and Wyse Management Suite server.
Figure 16. Apps and Data 2. Click Edge Gateway – Ubuntu Core in App Policies. 3. Click Add Policy. 4. Enter the appropriate information to create a new application policy. Figure 17. Ubuntu Core App Policy a. b. c. d. Enter the policy name. From the drop-down menus, select the group, Ubuntu Core App, and task. Enter the configuration parameters in Config Params.
c. On selected time zone—Server will create a job to be run at the date and time of the designated time zone. 8. You may check the status of job by navigating to Jobs page at any time.
3 Uninstalling Edge Device Manager To uninstall Edge Device Manager, do the following: 1. Go to Add/Remove Programs and select Wyse Management Suite. The uninstaller wizard is initiated, and the Edge Device Manager uninstaller screen is displayed. 2. Click Next. By default, the Remove radio button is selected that uninstalls all the Edge Device Manager installer components.
4 Troubleshooting Edge Device Manager This section provides troubleshooting information for Wyse Management Suite. Problems with accessing Edge Device Manager web console ● Problem: When you attempt to connect to the Edge Device Manager console, authentication GUI is not displayed and an HTTP Status 404 page is displayed. Workaround: Stop and start the services in the following order: 1. Dell WMS: MariaDB 2. Dell WMS: memcached 3. Dell WMS: MongoDB 4. Dell WMS: Mosquitto 5.
○ Check if you can register the device manually. ○ Check if you are using self-signed or well known certificates. NOTE: By default Wyse Management Suite installs self-signed certificates. CA validation must be disabled for devices to communicate with the Edge Device Manager server. Error while sending commands to the device Problem: Not able to send commands such as package update, reboot to device and so on.
A Introduction to remote database A remote or cloud database (DB) is a database that is built for a virtualized environment, such as hybrid cloud, public cloud, or private cloud. In Wyse Management Suite, you can configure either the Mongo database (MongoDB) or the Maria database (MariaDB) or both databases based on your requirement.
roles:[{role:"userAdminAnyDatabase",db:"admin"}, {role:"dbAdminAnyDatabase",db:"admin"}, {role:"readWriteAnyDatabase",db:"admin"}, {role:"dbOwner",db:"stratus"}] } ) 12. To switch to the stratus database, run the following command: use stratus; 13. To stop the MongoDB services, run the following command: net stop mongoDB 14. Add an authentication permission to the admin DB. Modify the mongod.cfg file to the following: systemLog: destination:file path:c:\data\log\mongod.log storage: dbPath:c:\data\db securit
B Custom installation In custom installation, you can select a database to set up Edge Device Manager, and you must know the basic technical working knowledge of Edge Device Manager. Dell recommends custom installation only for advanced users. 1. Select the Setup Type as Custom, and click Next. Figure 18. Setup type The Mongo Database Server page is displayed. 2. Select either Embedded MongoDB or External MongoDB as the Mongo database server.
Figure 19. Mongo Database Server ● If External MongoDB is selected, then provide user name, password, database server details, and the port details, and click Next. NOTE: The port field populates the default port which can be changed. Figure 20. Mongo Database Server The MariaDB Database Server page is displayed. 3. Select either Embedded MariaDB or External MariaDB as the MariaDB database server. ● If Embedded MariaDB is selected, provide user name and password, and click Next.
Figure 21. MariaDB Database server ● If External MariaDB is selected, provide user name, password, database server details and the port details, and click Next. The port field populates the default port which can be changed. Figure 22. MariaDB Database server 4. The Port page is displayed which allows you to customize the ports for the following databases: ● Apache Tomcat ● MySQL database ● Mongo database ● MQTT v3.
Figure 23. Port Selection NOTE: Edge Device Manager uses the Maria database and Mongo database for the following: Maria database—Relational database for data that requires well-defined structure and normalization Mongo database—No-SQL database for performance and scalability To complete the installation, follow the steps in the section Installing Edge Device Manager on private cloud.
C Feature list ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Highly scalable solution to manage Edge Gateway devices Group based management Multi Level Groups and Inheritance Configuration Policy management View effective configuration at device level after inheritance Application policy management Asset, Inventory and Systems management Automatic device discovery Real-time commands Smart Scheduling Alerts, Events and Audit logs Secure communication (HTTPS) Manage devices behind firewalls Mobile app Alerts
D Creating and configuring DHCP option tags To create a DHCP option tag, do the following: 1. Open the Server Manager. 2. Go to Tools and click DHCP option. 3. Go to FQDN > IPv4 and right-click IPv4. Figure 24. DHCP 4. Click Set Predefined Options. The Predefined Options and Values window is displayed. 5. From the Option class drop-down menu, select the DHCP Standard Option value.
Figure 25. Predefined Options and Values 6. Click Add. The Option Type window is displayed. Figure 26. Option Type The options need to be either added to the server options of the DHCP server or scope options of the DHCP scope. Configuring the DHCP option tags ● To create the 165 Wyse Management Suite server URL option tag, do the following: 1. Enter the following values and click OK. ○ Name—WMS ○ Data type—String ○ Code—165 ○ Description—WMS_Server 2. Enter the following value and then click OK.
For example, WMSServerName.YourDomain.Com:443. Figure 27. 165 Wyse Management Suite server URL option tag ● To create the 166 MQTT server URL option tag, do the following: 1. Enter the following values and click OK. ○ Name—MQTT ○ Data type—String ○ Code—166 ○ Description—MQTT Server 2. Enter the following value and click OK. String—MQTT FQDN For example, WMSServerName.YourDomain.
Figure 28. 166 Wyse Management Suite server URL option tag ● To create the 167 Wyse Management Suite CA Validation server URL option tag, do the following: 1. Enter the following values and click OK. ○ Name—CA Validation ○ Data type—String ○ Code—167 ○ Description—CA Validation 2. Enter the following values, and click OK.
Figure 29. 167 Wyse Management Suite server URL option tag ● To create the 199 Wyse Management Suite Group Token server URL option tag, do the following: 1. Enter the following values and click OK. ○ Name—Group Token ○ Data type—String ○ Code—199 ○ Description—Group Token 2. Enter the following values and click OK.
Figure 30.
E Creating and configuring DNS SRV records To create a DNS SRV record, do the following: 1. Open the Server Manager. 2. Go to Tools and click DNS option. 3. Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain > _tcp and right-click the _tcp option. Figure 31. DNS Manager 4. Click Other New Records. The Resource Record Type window is displayed. 5.
Figure 32. Resource Record Type a. To create Wyse Management Suite server record, enter the following details and click OK.
Figure 33. _WMS_MGMT service b. To create MQTT server record, enter the following values, and then click ÓK.
Figure 34. _WMS_MQTT service 6. Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain and right-click the domain. 7. Click Other New Records. 8.
Figure 35. Resource Record Type a. To create Wyse Management Suite Group Token record, enter the following values, and click OK.
Figure 36. _WMS_GROUPTOKEN record name b. To create Wyse Management Suite CA validation record, enter the following values, and then click OK.
Figure 37.
F Supported devices ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Edge gateway 5000 running Windows 10 LTSB 15 Edge gateway 3000 running Ubuntu Core 16 Edge gateway 3000 running Windows 10 IoT LTSB 2016 Edge gateway 5000 running Ubuntu Core 16 Edge gateway 5000 running Windows 10 IoT LTSB 2016 Embedded PC 3000 running Windows 7 Pro Embedded PC 3000 running Windows 7 Pro for FES Embedded PC 3000 running Windows Embedded Standard 7P Embedded PC 3000 running Windows Embedded Standard 7E Embedded PC 3000 running Windo
G Support matrix Supported operating system The following are the supported operating systems for Edge Gateway and Embedded PC: Edge Gateway—3000 series ● Ubuntu Core 16 ● Windows 10 IoT Enterprise 2016 LTSB Edge Gateway—5000 series ● Ubuntu Core 16 ● Windows 10 IoT Enterprise 2015 LTSB ● Windows 10 IoT Enterprise 2016 LTSB Embedded PC ● ● ● ● ● ● ● ● Ubuntu Desktop 16.
H Terms and definitions The following table lists the terms used in this document and their definitions: Table 4. Terms and definitions Terminology Definition Private cloud Wyse Management Suite server installed on the cloud that is private to your organization’s datacenter. WDA Wyse Device Agent which resides in the device and acts as an agent for communication between server and client.
