Install Guide
Table Of Contents
- Edge Device Manager Version R17 Quick Start Guide
- Introduction
- Install Edge Device Manager on private cloud
- Uninstall Edge Device Manager
- Troubleshooting
- Remote database
- Custom installation
- Feature list
- Create and configure DHCP option tags
- Create and configure DNS SRV records
- Supported devices
- Support matrix
- Terms and definitions
Introduction
Edge Device Manager is the next generation management solution that lets you centrally configure, monitor, manage, and
optimize your Edge Gateway devices. It offers advanced feature options such as cloud versus on-premises deployment,
manage-from-anywhere using a mobile application, enhanced security such as BIOS configuration and port lockdown. Other
features include device discovery and registration, asset and inventory management, configuration management, applications
deployment, real-time commands, monitoring, alerts, reporting, and troubleshooting of endpoints.
NOTE: Wyse Management Suite user interface is re-branded to Edge Device Manager (EDM).
You must consider the following information when selecting the EDM public versus private cloud editions:
Private cloud
This edition is for users with the following requirements:
● Small, medium, or large deployments
● Delegated administration, reports, and two factor authentication
● Monitor and manage from anywhere through mobile app
● Install and maintain software and infrastructure on-site
NOTE: Devices must be isolated from the internet (no communication through a forward-proxy service)
Public cloud
This edition is for users with the following requirements:
● Small, medium, or large deployments
● Cost-effective set up and maintenance of infrastructure and software
● Delegated administration, reports, and two factor authentication
● Monitor and manage from anywhere through mobile app
● Configure devices to communicate with external server directly or through a forward-proxy service
● Manage devices on non-corporate networks
Topics:
• Edge Device Manager on public cloud
• Edge Device Manager on private cloud
Edge Device Manager on public cloud
This section provides information about the general features that help you to get started as an administrator.
Log in to Edge Device Manager
NOTE:
You receive your credentials when you sign up for Edge Device Manager trial on www.wysemanagementsuite.com
or when you purchase your subscription. You can purchase the Edge Device Manager subscription from your local Dell sales
partner. For more details, see www.wysemanagementsuite.com.
To log into the management console, do the following:
1. Start a browser on any machine with access to the internet. For the list of supported browsers, see support matrix.
2. To access Public Cloud (SaaS) edition of Edge Device Manager use the following links:
● US Datacenter: us1.wysemanagementsuite.com
● EU Datacenter: eu1.dellmobilitymanager.com
3. Enter your user name and password.
NOTE: The default user name and password are provided by the account representative.
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