Release Notes

Table 3. Known issues
Sl no. Issue Workaround
1 Windows Dell Gateway agent service is not starting in Edge
Gateway.
Clear the log les present at c:\Users\Public\Public
Documents\Dell path.
Reboot the device.
2 Agent is not updated to the latest version on Windows Edge
Gateway and Embedded devices.
Reboot the device to auto upgrade the agent.
3 Edge Gateway 3000 NIC BIOS setting is misplaced. When
admin congures NIC1, NIC2 will be aected at the BIOS
This issue was observed on DVT2 system. BIOS update and
the new hardware will resolve this issue.
4
• The cloud-led does not work when the device is
registered with EDM.
• All SKUs of Edge Gateway 3000 series (OEMR and Dell
branded) get registered as Edge Gateway 3001 on EDM
server.
• EDM is not able to congure BIOS settings that are
specic to Edge Gateway 3002 and 3003.
NOTE: This issue is addressed in the agent version
3.00.0.37334
Execute following commands to resolve this issue:
sudo snap connect ccm-wda:removable-media :removable-
media sudo snap connect ccm-wda:cloud-led
caracalla:cloud-led sudo snap connect ccm-wda:sku-bit-a
caracalla:sku-bit-a sudo snap connect ccm-wda:sku-bit-b
caracalla:sku-bit-b sudo snap connect ccm-wda:sku-bit-c
caracalla:sku-bit-c sudo ccm-wda.skucheck
Supported OS matrix for private cloud components
Table 4. Supported OS matrix for private cloud components
OS type Edge Device Manager server:
Edge Device Manager installed
in organization's data center
(private cloud) to manage IoT
Gateways and Embedded PCs
Wyse Management Suite
Repository:Application
repository that can be optionally
installed for scalability and
reliability across geographies for
content transfer.
External Database: Edge
Device Manager private
cloud installation may
optionally point to
MongoDB and/or MariaDB
installations on a separate
or external database
server.
Windows 2012 R2 ENG Yes Yes Yes
Windows 2012 R2 French Yes Yes No
Windows 2012 R2 Italy Yes Yes No
Windows 2012 R2 German Yes Yes No
Windows 2012 R2 Spanish Yes Yes No
Windows 2016 ENG Yes Yes Yes
Windows 2016 French Yes Yes No
Windows 2016 Italy Yes Yes No
Windows 2016 German Yes Yes No
Windows 2016 Spanish Yes Yes No
8 Edge Device Manager R15
Release Notes