Administrator Guide

Other settings

You can use the following settings to enforce the APNS Warnings, License Expiration Warnings, and other Self Service Legal

Agreements.

• Dismiss License Expiration Warning on Dashboard page—Select this check box to disable the warning for a license expiration from

displaying on the Dashboard page.

• Heartbeat interval—The device sends heartbeat signal every 60 to 360 minutes.

• Checkin interval—The device sends full checking signal every 8 to 24 hours.

• Not Checked In compliance alert—Enter the number of days before a device triggers a Not Checked In compliance alert. The range

is 1–99.

Two-factor authentication

You must have at least two active global administrator users in the system.

Create two or more global administrators before proceeding to the task.

To enable two-factor authentication, do the following:

1 You must select the check box to enable the two-factor authentication.

NOTE

: Administrators must verify the second authentication factor using one time passcodes to log in to the

management portal.

2 You will receive a one-time passcode to your e-mail address. Enter one-time passcode to verify.

By default, you have eight attempts to verify the one time passcode. If you fail to verify the passcode, the account will be locked. Only

global administrators can unlock locked accounts.

Generating reports

To generate reports, complete the following task:

1 Go to Portal Administration > Reports.

2 Click Generate Report option.

The Generate Report window is displayed.

3 From the Type drop-down list, select the type of the report.

Portal administration