Users Guide
Error messages Description
specific information. For example, Printer out of
paper. Take the appropriate action.
HARD-DISK DRIVE CONFIGURATION ERROR
The device cannot identify the drive type. Shut
down the device, remove the hard drive, and boot
the device from an optical drive. Then, shut down
the device, reinstall the hard drive, and restart the
device. Run the Hard Disk Drive tests in Dell
Diagnostics.
HARD-DISK DRIVE CONTROLLER FAILURE 0
The hard drive does not respond to commands
from the device. Shut down the device, remove
the hard drive, and boot the device from an optical
drive. Then, shut down the device, reinstall the
hard drive, and restart the device. If the problem
persists, try another drive. Run the Hard Disk Drive
tests in Dell Diagnostics.
HARD-DISK DRIVE FAILURE
The hard drive does not respond to commands
from the device. Shut down the device, remove
the hard drive, and boot the device from an optical
drive. Then, shut down the device, reinstall the
hard drive, and restart the device. If the problem
persists, try another drive. Run the Hard Disk Drive
tests in Dell Diagnostics.
HARD-DISK DRIVE READ FAILURE
The hard drive may be defective. Shut down the
device, remove the hard drive, and boot the device
from an optical. Then, shut down the device,
reinstall the hard drive, and restart the device. If
the problem persists, try another drive. Run the
Hard Disk Drive tests in Dell Diagnostics.
INSERT BOOTABLE MEDIA
The operating system is trying to boot to non-
bootable media, such as an optical drive. Insert
bootable media.
INVALID CONFIGURATION INFORMATION-
PLEASE RUN SYSTEM SETUP PROGRAM
The system configuration information does not
match the hardware configuration. The message is
most likely to occur after a memory module is
installed. Correct the appropriate options in the
system setup program.
KEYBOARD CLOCK LINE FAILURE
For external keyboards, check the cable
connection. Run the Keyboard Controller test in
Dell Diagnostics.
KEYBOARD CONTROLLER FAILURE
For external keyboards, check the cable
connection. Restart the device, and avoid touching
the keyboard or the mouse during the boot
routine. Run the Keyboard Controller test in Dell
Diagnostics.
24