Administrator Guide

NOTE:

1 You can install other services and add-ins that are available from the Dell website for free or for a licensing fee.

For more information, see the Dell Wyse Technical Support.

2 You can congure the thin client device to use Bluetooth- enabled Peripherals.

TightVNC (Server and Viewer)

To congure or reset a thin client device from a remote location, use TightVNC (Server and Viewer). TightVNC is primarily intended for

support and troubleshooting purposes.

Install TightVNC locally on the thin client device. After installation, it allows the thin client to be shadowed, operated and monitored from a

remote device.

TightVNC Server starts automatically as a service upon thin client device restart. The initialization of TightVNC Server can also be

controlled by using the Services window by this procedure.

To open TightVNC Server window:

1 Log in as an Administrator.

2 Click Start Menu > All apps > TightVNC > TightVNC Server.

NOTE:

• TightVNC Viewer is available from TightVNC website.

• TightVNC is included in WDM software as a component.

• TightVNC Viewer must be installed on a shadowing or remote machine before use.

• If you want to permanently save the state of the service, be sure to ush the les of the Unied Write Filter during the current

system session.

TightVNC (Server and Viewer) — Pre-requisites

Before TightVNC Server installation on a remote machine, to access a thin client device you must know the following:

• IP address or valid DNS name of the thin client device to be shadow, operate or monitor. For more information, see Using the Dell Thin

Client Application.

• Primary password of the thin client device to shadow, operate or monitor. For more information, see Conguring TightVNC Server

Properties on the Thin Client.

NOTE

• To obtain the IP address of the administrator’s thin client device, move the pointer over the TightVNC icon in the taskbar,

• To congure TightVNC Server, the Default primary password is DELL.

Using TightVNC to Shadow a Thin Client

TightVNC Server starts automatically as a service upon thin client startup. The TightVNC Server service can also be stopped and started

by using the Services window.

1 Log in as an administrator.

2 Click Start > All apps > Control Panel > Administrative Tools > Services, and then select TightVNC Server.

3 You may also use the TightVNC Server features in Start > All apps > TightVNC.

To shadow a thin client from a remote machine:

a On a remote machine on which TightVNC Viewer is installed, open the New Tight VNC Connection dialog box.

b Enter the IP address or valid DNS name of the thin client that is to be shadowed or operated or monitored.

c Click OK.

System Administration