Administrator Guide
Table Of Contents
- Windows 10 Enterprise 2019 LTSC for Dell Wyse Thin Clients Administrator’s Guide
- Contents
- Introduction
- Getting started
- Accessible applications
- Browsing with Internet Explorer
- Using the Dell Thin Client Application
- Using VMware Horizon Client to connect to virtual desktop
- Citrix Workspace app
- Configuring remote desktop connection session services
- Using Ericom Connect and WebConnect client
- Using Ericom PowerTerm Terminal Emulation
- Windows Media Player
- Wyse Easy Setup
- Overlay Optimizer
- Cisco Jabber Softphone for VDI
- Administrative features
- Using Administrative tools
- Using TPM and BitLocker
- Configuring Bluetooth connections
- Configuring wireless local area network settings
- Using custom fields
- Configuring RAM disk size
- Enabling auto logon
- System shortcuts
- Viewing and configuring SCCM components
- Devices and printers
- Configuring multi-monitor display
- Managing audio and audio devices
- Additional language support
- Setting region
- Managing user accounts
- Using Windows Defender
- Windows Defender Advanced Threat Protection
- Threat Defense
- Endpoint Security Suite Enterprise
- C-A-D tool
- Wyse Device Agent
- Citrix HDX RealTime Media Engine
- Viewing and exporting operating system image manifest files
- Additional administrator utility and settings information
- Automatically launched utilities
- Utilities affected by log off, restart, and shut down
- Unified Write Filter
- Application Launch Manager
- xData Cleanup Manager
- Capturing logfiles
- Saving files and using local drives
- Mapping network drives
- Participating in domains
- Using the Net and Tracert utilities
- Managing Users and Groups with User Accounts
- Changing the computer name of a thin client
- Removing language and feature on demand packages
- Language codes
- Adding languages to LTSC 2019 (RS5)
- Windows 10 IoT enterprise language packages
- Imaging using Dell Application Control Center
- System administration
- Network architecture and server environment
- Installing firmware using USB Imaging Tool
- Frequently asked questions
- How to install Skype for Business
- How to set up a smart card reader
- How to use USB Redirection
- How to prepare a Windows 10 IoT Enterprise operating system image for capture
- Using Wyse Management Suite
- How to capture and push Windows 10 IoT Enterprise operating system image
- How to update Windows 10 IoT Enterprise 2016 LTSB to Windows 10 IoT Enterprise 2019 LTSC
- Troubleshooting
- Keyboard customization issues
- Resolving memory issues
- CADMAP tool interfering with published application shortcut keys
- WiFi settings configured from Wyse Management Suite are not persistent across multiple Wyse 5070 thin clients
- Wyse Management Suite registration information is not cleared after the Sysprep process
Wyse Management Suite registration information is
not cleared after the Sysprep process
Wyse Management Suite registration information is not cleared after the Sysprep process in Wyse 5070 Thin Clients. This leads
to incorrect registration information that is displayed in the thin client. To troubleshoot the issue, do the following:
Prerequisites
Unregister the device from the Wyse Management Suite server before preparing the device for an image pull.
Steps
1. Go to C:\Program Files\Wyse\WDA\Config.
2. Open the CCMProtocolConfig.xml file.
3. Clear the MAC ID information from the file. In the following example, clear 00:25:64:96:59:95.
<AgentConfig>
<AgentVersion>2.3.0.0</AgentVersion>
<GroupKey>defadefadefa</GroupKey>
<MqttServer>win-wms14.domainxyz.com</MqttServer>
<MqttServerPort>1883</MqttServerPort>
<UseSSL>True</UseSSL>
<OwnerId></OwnerId>
<WyseId></WyseId>
<CAValidation>false</CAValidation>
<AuthenticationCode></AuthenticationCode>
<MacAddress>00:25:64:96:59:95</MacAddress>
</AgentConfig>
4. Run build_master.cmd to prepare the image for deployment and pull the image using the USB imaging tool.
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Troubleshooting