Administrator Guide
Table Of Contents
- Windows 10 Enterprise 2019 LTSC for Dell Wyse Thin Clients Administrator’s Guide
- Contents
- Introduction
- Getting started
- Accessible applications
- Browsing with Internet Explorer
- Using the Dell Thin Client Application
- Using VMware Horizon Client to connect to virtual desktop
- Citrix Workspace app
- Configuring remote desktop connection session services
- Using Ericom Connect and WebConnect client
- Using Ericom PowerTerm Terminal Emulation
- Windows Media Player
- Wyse Easy Setup
- Overlay Optimizer
- Cisco Jabber Softphone for VDI
- Administrative features
- Using Administrative tools
- Using TPM and BitLocker
- Configuring Bluetooth connections
- Configuring wireless local area network settings
- Using custom fields
- Configuring RAM disk size
- Enabling auto logon
- System shortcuts
- Viewing and configuring SCCM components
- Devices and printers
- Configuring multi-monitor display
- Managing audio and audio devices
- Additional language support
- Setting region
- Managing user accounts
- Using Windows Defender
- Windows Defender Advanced Threat Protection
- Threat Defense
- Endpoint Security Suite Enterprise
- C-A-D tool
- Wyse Device Agent
- Citrix HDX RealTime Media Engine
- Viewing and exporting operating system image manifest files
- Additional administrator utility and settings information
- Automatically launched utilities
- Utilities affected by log off, restart, and shut down
- Unified Write Filter
- Application Launch Manager
- xData Cleanup Manager
- Capturing logfiles
- Saving files and using local drives
- Mapping network drives
- Participating in domains
- Using the Net and Tracert utilities
- Managing Users and Groups with User Accounts
- Changing the computer name of a thin client
- Removing language and feature on demand packages
- Language codes
- Adding languages to LTSC 2019 (RS5)
- Windows 10 IoT enterprise language packages
- Imaging using Dell Application Control Center
- System administration
- Network architecture and server environment
- Installing firmware using USB Imaging Tool
- Frequently asked questions
- How to install Skype for Business
- How to set up a smart card reader
- How to use USB Redirection
- How to prepare a Windows 10 IoT Enterprise operating system image for capture
- Using Wyse Management Suite
- How to capture and push Windows 10 IoT Enterprise operating system image
- How to update Windows 10 IoT Enterprise 2016 LTSB to Windows 10 IoT Enterprise 2019 LTSC
- Troubleshooting
- Keyboard customization issues
- Resolving memory issues
- CADMAP tool interfering with published application shortcut keys
- WiFi settings configured from Wyse Management Suite are not persistent across multiple Wyse 5070 thin clients
- Wyse Management Suite registration information is not cleared after the Sysprep process
manage-from-anywhere using a mobile application, enhanced security such as BIOS configuration and port lockdown. Other
features include device discovery and registration, asset and inventory management, configuration management, operating
system and applications deployment, real-time commands, monitoring, alerts, reporting, and troubleshooting of endpoints.
For more information about Dell Wyse Management Suite, go to dell.com/support/manuals.
NOTE:
Dell Cloud Client Manager (CCM) is re-envisioned as Wyse Management Suite and provides new features, functionalities
with major product level enhancements to CCM R14. For more information, see Wyse Management Suite Release Notes at
dell.com/support/manuals. Existing customers can continue to manage their thin clients as before, and take advantage of
the new features introduced in this release.
Ports and slots
The thin client device has many ports and slots. For information on the ports and slots on the thin client device at your
workplace, see the respective Quick Start Guide at dell.com/support.
To provide the services through the ports, install the appropriate drivers or software on the thin client device.
NOTE:
● You can install other services and add-ons that are available from the Dell website for free or for a licensing fee.
● You can configure the thin client device to use Bluetooth-enabled peripherals. For more information, see Configuring
Bluetooth connections.
TightVNC—server and viewer
To configure or reset a thin client device from a remote location, use TightVNC—server and viewer. TightVNC is primarily
intended for support and troubleshooting purposes.
Install TightVNC locally on the thin client device. After installation, it allows the thin client to be shadowed, operated and
monitored from a remote device.
TightVNC Server starts automatically as a service upon thin client device restart. The initialization of TightVNC Server can also
be controlled by using the Services window by this procedure.
To open TightVNC Server window:
1. Log in as an Administrator.
2. Click Start Menu > TightVNC > TightVNC Server.
NOTE:
● TightVNC Viewer is available from TightVNC website.
● TightVNC is included in WDM software as a component.
● TightVNC Viewer must be installed on a shadowing or remote machine before use.
● If you want to permanently save the state of the service, ensure that you flush the files of the Unified Write Filter during
the current system session.
TightVNC—Pre-requisites
Before TightVNC server installation on a remote machine, to access a thin client device you must know the following:
● IP address or valid DNS name of the thin client device to shadow, operate or monitor.
● Primary password of the thin client device to shadow, operate or monitor.
NOTE:
● To obtain the IP address of the thin client device, move the pointer over the TightVNC icon in the taskbar,
● To configure TightVNC server, the default password is DELL.
54 System administration