Administrator Guide

Table Of Contents
Chapter 1: Introduction................................................................................................................. 6
Technical support................................................................................................................................................................ 6
About this guide................................................................................................................................................................... 6
Supported thin clients........................................................................................................................................................ 6
Chapter 2: Getting started............................................................................................................ 7
Automatic and manual login.............................................................................................................................................. 7
Before configuring your thin clients................................................................................................................................ 7
Using your desktop..............................................................................................................................................................7
Using the Start Menu................................................................................................................................................... 8
Using the search box.................................................................................................................................................... 8
Grouping Applications into Desktops........................................................................................................................ 8
Using Action Center...................................................................................................................................................... 8
Connecting to a printer or an external device........................................................................................................ 9
Connecting to a monitor.............................................................................................................................................. 9
Power state.....................................................................................................................................................................9
Chapter 3: Accessible applications...............................................................................................10
Browsing with Internet Explorer.....................................................................................................................................10
Using the Dell Thin Client Application........................................................................................................................... 10
Using VMware Horizon Client to connect to virtual desktop.................................................................................. 11
Citrix Workspace app ........................................................................................................................................................11
Configuring remote desktop connection session services.......................................................................................12
Using Ericom Connect and WebConnect client..........................................................................................................13
Using Ericom PowerTerm Terminal Emulation............................................................................................................13
Windows Media Player......................................................................................................................................................14
Wyse Easy Setup................................................................................................................................................................14
Overlay Optimizer.............................................................................................................................................................. 14
Cisco Jabber Softphone for VDI.................................................................................................................................... 14
Setting up the Cisco Jabber Softphone for VDI...................................................................................................15
Using Cisco Jabber...................................................................................................................................................... 15
Chapter 4: Administrative features.............................................................................................. 17
Using Administrative tools............................................................................................................................................... 17
Configuring component services.............................................................................................................................. 17
Viewing events..............................................................................................................................................................17
Managing services........................................................................................................................................................17
Using TPM and BitLocker................................................................................................................................................ 18
Initialize TPM and enable BitLocker using the imaging script ..........................................................................18
Initialize TPM and enable BitLocker manually....................................................................................................... 19
Configuring Bluetooth connections.............................................................................................................................. 20
Configuring wireless local area network settings...................................................................................................... 20
Using custom fields...........................................................................................................................................................20
Configuring RAM disk size............................................................................................................................................... 21
Contents
Contents 3