Administrator Guide
Table Of Contents
- Windows 10 Enterprise 2019 LTSC for Dell Wyse Thin Clients Administrator’s Guide
- Contents
- Introduction
- Getting started
- Accessible applications
- Browsing with Internet Explorer
- Using the Dell Thin Client Application
- Using VMware Horizon Client to connect to virtual desktop
- Citrix Workspace app
- Configuring remote desktop connection session services
- Using Ericom Connect and WebConnect client
- Using Ericom PowerTerm Terminal Emulation
- Windows Media Player
- Wyse Easy Setup
- Overlay Optimizer
- Cisco Jabber Softphone for VDI
- Administrative features
- Using Administrative tools
- Using TPM and BitLocker
- Configuring Bluetooth connections
- Configuring wireless local area network settings
- Using custom fields
- Configuring RAM disk size
- Enabling auto logon
- System shortcuts
- Viewing and configuring SCCM components
- Devices and printers
- Configuring multi-monitor display
- Managing audio and audio devices
- Additional language support
- Setting region
- Managing user accounts
- Using Windows Defender
- Windows Defender Advanced Threat Protection
- Threat Defense
- Endpoint Security Suite Enterprise
- C-A-D tool
- Wyse Device Agent
- Citrix HDX RealTime Media Engine
- Viewing and exporting operating system image manifest files
- Additional administrator utility and settings information
- Automatically launched utilities
- Utilities affected by log off, restart, and shut down
- Unified Write Filter
- Application Launch Manager
- xData Cleanup Manager
- Capturing logfiles
- Saving files and using local drives
- Mapping network drives
- Participating in domains
- Using the Net and Tracert utilities
- Managing Users and Groups with User Accounts
- Changing the computer name of a thin client
- Removing language and feature on demand packages
- Language codes
- Adding languages to LTSC 2019 (RS5)
- Windows 10 IoT enterprise language packages
- Imaging using Dell Application Control Center
- System administration
- Network architecture and server environment
- Installing firmware using USB Imaging Tool
- Frequently asked questions
- How to install Skype for Business
- How to set up a smart card reader
- How to use USB Redirection
- How to prepare a Windows 10 IoT Enterprise operating system image for capture
- Using Wyse Management Suite
- How to capture and push Windows 10 IoT Enterprise operating system image
- How to update Windows 10 IoT Enterprise 2016 LTSB to Windows 10 IoT Enterprise 2019 LTSC
- Troubleshooting
- Keyboard customization issues
- Resolving memory issues
- CADMAP tool interfering with published application shortcut keys
- WiFi settings configured from Wyse Management Suite are not persistent across multiple Wyse 5070 thin clients
- Wyse Management Suite registration information is not cleared after the Sysprep process
Chapter 1: Introduction................................................................................................................. 6
Technical support................................................................................................................................................................ 6
About this guide................................................................................................................................................................... 6
Supported thin clients........................................................................................................................................................ 6
Chapter 2: Getting started............................................................................................................ 7
Automatic and manual login.............................................................................................................................................. 7
Before configuring your thin clients................................................................................................................................ 7
Using your desktop..............................................................................................................................................................7
Using the Start Menu................................................................................................................................................... 8
Using the search box.................................................................................................................................................... 8
Grouping Applications into Desktops........................................................................................................................ 8
Using Action Center...................................................................................................................................................... 8
Connecting to a printer or an external device........................................................................................................ 9
Connecting to a monitor.............................................................................................................................................. 9
Power state.....................................................................................................................................................................9
Chapter 3: Accessible applications...............................................................................................10
Browsing with Internet Explorer.....................................................................................................................................10
Using the Dell Thin Client Application........................................................................................................................... 10
Using VMware Horizon Client to connect to virtual desktop.................................................................................. 11
Citrix Workspace app ........................................................................................................................................................11
Configuring remote desktop connection session services.......................................................................................12
Using Ericom Connect and WebConnect client..........................................................................................................13
Using Ericom PowerTerm Terminal Emulation............................................................................................................13
Windows Media Player......................................................................................................................................................14
Wyse Easy Setup................................................................................................................................................................14
Overlay Optimizer.............................................................................................................................................................. 14
Cisco Jabber Softphone for VDI.................................................................................................................................... 14
Setting up the Cisco Jabber Softphone for VDI...................................................................................................15
Using Cisco Jabber...................................................................................................................................................... 15
Chapter 4: Administrative features.............................................................................................. 17
Using Administrative tools............................................................................................................................................... 17
Configuring component services.............................................................................................................................. 17
Viewing events..............................................................................................................................................................17
Managing services........................................................................................................................................................17
Using TPM and BitLocker................................................................................................................................................ 18
Initialize TPM and enable BitLocker using the imaging script ..........................................................................18
Initialize TPM and enable BitLocker manually....................................................................................................... 19
Configuring Bluetooth connections.............................................................................................................................. 20
Configuring wireless local area network settings...................................................................................................... 20
Using custom fields...........................................................................................................................................................20
Configuring RAM disk size............................................................................................................................................... 21
Contents
Contents 3