Administrator Guide
Table Of Contents
- Windows 10 Enterprise 2019 LTSC for Dell Wyse Thin Clients Administrator’s Guide
- Contents
- Introduction
- Getting started
- Accessible applications
- Browsing with Internet Explorer
- Using the Dell Thin Client Application
- Using VMware Horizon Client to connect to virtual desktop
- Citrix Workspace app
- Configuring remote desktop connection session services
- Using Ericom Connect and WebConnect client
- Using Ericom PowerTerm Terminal Emulation
- Windows Media Player
- Wyse Easy Setup
- Overlay Optimizer
- Cisco Jabber Softphone for VDI
- Administrative features
- Using Administrative tools
- Using TPM and BitLocker
- Configuring Bluetooth connections
- Configuring wireless local area network settings
- Using custom fields
- Configuring RAM disk size
- Enabling auto logon
- System shortcuts
- Viewing and configuring SCCM components
- Devices and printers
- Configuring multi-monitor display
- Managing audio and audio devices
- Additional language support
- Setting region
- Managing user accounts
- Using Windows Defender
- Windows Defender Advanced Threat Protection
- Threat Defense
- Endpoint Security Suite Enterprise
- C-A-D tool
- Wyse Device Agent
- Citrix HDX RealTime Media Engine
- Viewing and exporting operating system image manifest files
- Additional administrator utility and settings information
- Automatically launched utilities
- Utilities affected by log off, restart, and shut down
- Unified Write Filter
- Application Launch Manager
- xData Cleanup Manager
- Capturing logfiles
- Saving files and using local drives
- Mapping network drives
- Participating in domains
- Using the Net and Tracert utilities
- Managing Users and Groups with User Accounts
- Changing the computer name of a thin client
- Removing language and feature on demand packages
- Language codes
- Adding languages to LTSC 2019 (RS5)
- Windows 10 IoT enterprise language packages
- Imaging using Dell Application Control Center
- System administration
- Network architecture and server environment
- Installing firmware using USB Imaging Tool
- Frequently asked questions
- How to install Skype for Business
- How to set up a smart card reader
- How to use USB Redirection
- How to prepare a Windows 10 IoT Enterprise operating system image for capture
- Using Wyse Management Suite
- How to capture and push Windows 10 IoT Enterprise operating system image
- How to update Windows 10 IoT Enterprise 2016 LTSB to Windows 10 IoT Enterprise 2019 LTSC
- Troubleshooting
- Keyboard customization issues
- Resolving memory issues
- CADMAP tool interfering with published application shortcut keys
- WiFi settings configured from Wyse Management Suite are not persistent across multiple Wyse 5070 thin clients
- Wyse Management Suite registration information is not cleared after the Sysprep process
Wyse Device Agent
Wyse Device Agent (WDA) is a unified agent for all thin client management solutions. Installing WDA on a thin client makes it
manageable by Dell Wyse Device Manager (WDM), and Dell Wyse Management Suite (WMS).
NOTE: You cannot manage Wyse 5070 thin client using Wyse Device Manager.
Citrix HDX RealTime Media Engine
Citrix HDX RealTime Optimization Pack for Microsoft Lync provides highly scalable solution for delivering real-time audio-
video conferencing and the VoIP enterprise telephony through Microsoft Lync in the XenDesktop and XenApp environments
to users on Linux, Mac, and the Windows devices. HDX RealTime Optimization Pack applies your existing Microsoft Lync
infrastructure and inter operates with other Microsoft Lync endpoints running natively on devices.
For more information, see Citrix documentation.
Viewing and exporting operating system image
manifest files
About this task
Manifest file is an xml document which contains metadata about the operating system image. The current and the factory
manifest files can be compared to find change on the thin client. The following are the two types of manifest files that are based
on the source of data collection:
Table 1. Manifest files
Manifest
Source
Installed
Products
QFE Drivers
Current
Manifest
Yes Yes Yes
Factory
Manifest
Yes Yes Yes
Installed products, QFE, and driver details from current and the factory manifest files can be compared to find the change on
the thin client with respect to the installed applications, QFEs, and drivers respectively.
NOTE: Installed products refer to all the installed applications on the thin client.
Viewing and exporting operating system image current manifest
information
Steps
1. Log in as an administrator.
2. Go to Start > Control Panel > Dell Wyse Software Manifest Utilty.
3. Click Export Support Data.
The data is exported to the default path C:/Users/Public/Public Documents/Wyse.
NOTE:
You can also export the data to a custom folder by selecting Custom Path and browsing to the required folder.
4. Click Support Directory.
The DellTCASupportInfo folder is displayed.
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Administrative features