Administrator Guide
Table Of Contents
- Windows 10 Enterprise 2019 LTSC for Dell Wyse Thin Clients Administrator’s Guide
- Contents
- Introduction
- Getting started
- Accessible applications
- Browsing with Internet Explorer
- Using the Dell Thin Client Application
- Using VMware Horizon Client to connect to virtual desktop
- Citrix Workspace app
- Configuring remote desktop connection session services
- Using Ericom Connect and WebConnect client
- Using Ericom PowerTerm Terminal Emulation
- Windows Media Player
- Wyse Easy Setup
- Overlay Optimizer
- Cisco Jabber Softphone for VDI
- Administrative features
- Using Administrative tools
- Using TPM and BitLocker
- Configuring Bluetooth connections
- Configuring wireless local area network settings
- Using custom fields
- Configuring RAM disk size
- Enabling auto logon
- System shortcuts
- Viewing and configuring SCCM components
- Devices and printers
- Configuring multi-monitor display
- Managing audio and audio devices
- Additional language support
- Setting region
- Managing user accounts
- Using Windows Defender
- Windows Defender Advanced Threat Protection
- Threat Defense
- Endpoint Security Suite Enterprise
- C-A-D tool
- Wyse Device Agent
- Citrix HDX RealTime Media Engine
- Viewing and exporting operating system image manifest files
- Additional administrator utility and settings information
- Automatically launched utilities
- Utilities affected by log off, restart, and shut down
- Unified Write Filter
- Application Launch Manager
- xData Cleanup Manager
- Capturing logfiles
- Saving files and using local drives
- Mapping network drives
- Participating in domains
- Using the Net and Tracert utilities
- Managing Users and Groups with User Accounts
- Changing the computer name of a thin client
- Removing language and feature on demand packages
- Language codes
- Adding languages to LTSC 2019 (RS5)
- Windows 10 IoT enterprise language packages
- Imaging using Dell Application Control Center
- System administration
- Network architecture and server environment
- Installing firmware using USB Imaging Tool
- Frequently asked questions
- How to install Skype for Business
- How to set up a smart card reader
- How to use USB Redirection
- How to prepare a Windows 10 IoT Enterprise operating system image for capture
- Using Wyse Management Suite
- How to capture and push Windows 10 IoT Enterprise operating system image
- How to update Windows 10 IoT Enterprise 2016 LTSB to Windows 10 IoT Enterprise 2019 LTSC
- Troubleshooting
- Keyboard customization issues
- Resolving memory issues
- CADMAP tool interfering with published application shortcut keys
- WiFi settings configured from Wyse Management Suite are not persistent across multiple Wyse 5070 thin clients
- Wyse Management Suite registration information is not cleared after the Sysprep process
Cisco JVDI Agent is the JVDI connector that runs on the Citrix desktop or server. Cisco JVDI client is the JVDI package that
runs on the thin client. The Jabber client that runs on the Citrix server handles the authentication, and the media processing is
achieved on the thin client.
Setting up the Cisco Jabber Softphone for VDI
About this task
This section describes how to install and use the Cisco Jabber Softphone for VDI on a Citrix desktop.
Steps
1. Go to www.cisco.com, and download the following software:
● Cisco JVDI Agent 12.8
● Cisco Jabber application 12.8
2. On the Citrix virtual desktop, install Cisco JVDI Agent. Double-click the file and follow the installation wizard steps.
3. On the Citrix virtual desktop, install Cisco Jabber.
For information about the installation procedure, see the installation guide at www.cisco.com.
4. Install the JVDI.pkg on the thin client using Wyse Management Suite.
5. Log in to the Citrix virtual desktop, and sign in to Cisco Jabber using your user credentials.
When you log in for the first time, do the following:
a. On the Cisco Jabber interface, click Advanced Settings.
b. Select your account type as Cisco Communications Manager 9 or later.
c. Enter the login server address.
NOTE:
If the Use my computer for calls option is selected, Cisco Jabber is automatically registered with Cisco Unified
Communications Manager. This option enables Jabber to work as a Softphone, and use the microphone or speaker that
is connected to the thin client for phone calls.
Using Cisco Jabber
Use the Cisco Jabber application to perform the following tasks:
● Start an audio call
● Answer the call
● Hold or resume the call
● Stop the video
● Mute or unmute the audio
● Turn on or turn off the self-view
● Enter or exit the full screen
● Merge the calls
● Audio conferencing
● Transfer the call
● Play voice mail
● Forward the call to voicemail
● Forward the call to another number
● Forward voice messages directly
● Use the Device Selector menu to switch between headsets
● Use the Device Selector menu to switch between cameras
● Set up secure phone capabilities
● Answer the call on multiple phone devices (Shared Line feature)
NOTE: It is recommended that you reduce the video resolution to 640 x 360p with 30fps on the Wyse 3040 Thin Client.
For information about troubleshooting your Cisco Jabber, see the Deployment and Installation Guide for Cisco Jabber Softphone
for VDI at www.cisco.com.
Accessible applications
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