Administrator Guide

Using the Net and Tracert utilities.................................................................................................................................... 44
Managing Users and Groups with User Accounts.......................................................................................................... 44
Creating user accounts.................................................................................................................................................44
Editing user accounts....................................................................................................................................................45
Configuring user profiles...............................................................................................................................................45
Changing the computer name of a thin client................................................................................................................. 45
6 System administration................................................................................................................ 47
Accessing thin client BIOS settings...................................................................................................................................47
Unified Extensible Firmware Interface and secure boot.................................................................................................47
Booting from DOS USB key ........................................................................................................................................ 47
Creating bootable UEFI USB key ................................................................................................................................48
Using Dell Wyse Management Suite................................................................................................................................. 48
Ports and slots..................................................................................................................................................................... 48
TightVNC—server and viewer..........................................................................................................................................48
TightVNC—Pre-requisites.................................................................................................................................................49
Using TightVNC to shadow a thin client ......................................................................................................................... 49
Configuring TightVNC server properties on the thin client ..........................................................................................50
7 Network architecture and server environment...............................................................................51
Understanding how to configure your network services................................................................................................51
Using Dynamic Host Configuration Protocol....................................................................................................................51
DHCP options....................................................................................................................................................................... 51
Using Domain Name System..............................................................................................................................................52
About Citrix Studio.............................................................................................................................................................. 52
About VMware Horizon View Manager............................................................................................................................53
8 Installing firmware using USB Imaging Tool.................................................................................. 54
9 Frequently asked questions.........................................................................................................55
How to install Skype for Business..................................................................................................................................... 55
How to set up a smart card reader...................................................................................................................................55
How to use USB Redirection............................................................................................................................................. 55
How to capture and push Windows 10 IoT Enterprise operating system image.........................................................55
10 Troubleshooting........................................................................................................................56
Keyboard customization issues......................................................................................................................................... 56
Resolving memory issues................................................................................................................................................... 56
Using Windows Task Manager.................................................................................................................................... 56
Using Unified Write Filter..............................................................................................................................................56
Using File Explorer.........................................................................................................................................................56
Blue screen error or BSOD issues..................................................................................................................................... 56
WiFi settings configured from Wyse Management Suite are not persistent across multiple Wyse 5070 thin
clients................................................................................................................................................................................57
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