Administrator Guide

• Citrix—Ctrl+F1

• RDP—Ctrl+Alt+End

• VMware—Ctrl+Alt+Insert

NOTE: The C-A-D tool does not work for Citrix Virtual Apps and Desktops (formerly Citrix XenDesktop) in a Citrix

session, but works only for the Citrix Virtual Apps.

The C-A-D tool is enabled by default..

Wyse Device Agent

Wyse Device Agent (WDA) is a unified agent for all thin client management solutions. Installing WDA on a thin client makes it manageable

by Dell Wyse Device Manager (WDM), and Dell Wyse Management Suite (WMS). For more information, see the latest Dell Wyse Device

Agent Release Notes at support.dell.com/manuals.

NOTE: You cannot manage Wyse 5070 thin client, Wyse 5470 thin client, and Wyse 5470 All-in-One thin client using

Wyse Device Manager.

Citrix HDX RealTime Media Engine

Citrix HDX RealTime Optimization Pack for Microsoft Lync provides highly scalable solution for delivering real-time audio-video

conferencing and the VoIP enterprise telephony through Microsoft Lync in the XenDesktop and XenApp environments to users on Linux,

Mac, and the Windows devices. HDX RealTime Optimization Pack applies your existing Microsoft Lync infrastructure and inter operates

with other Microsoft Lync endpoints running natively on devices.

For more information, see Citrix documentation.

Viewing and exporting operating system image

manifest files

About this task

Manifest file is an xml document which contains metadata about the operating system image. The current and the factory manifest files

can be compared to find change on the thin client. The following are the two types of manifest files that are based on the source of data

collection:

Table 4. Manifest files

Manifest

Source

Installed

Products

QFE Drivers

Current

Manifest

Yes Yes Yes

Factory

Manifest

Yes Yes Yes

Installed products, QFE, and driver details from current and the factory manifest files can be compared to find the change on the thin

client with respect to the installed applications, QFEs, and drivers respectively.

NOTE: Installed products refer to all the installed applications on the thin client.

Viewing and exporting operating system image current

manifest information

Steps

1. Log in as an administrator.

Administrative features