Administrator Guide

1 Introduction................................................................................................................................. 6
Technical support.................................................................................................................................................................. 6
About this guide.....................................................................................................................................................................6
Supported thin clients........................................................................................................................................................... 6
2 Getting started............................................................................................................................ 7
Automatic and manual login..................................................................................................................................................7
Before configuring your thin clients.....................................................................................................................................7
Using your desktop................................................................................................................................................................8
Using the Start Menu......................................................................................................................................................8
Using the search box.......................................................................................................................................................8
Grouping Applications into Desktops.............................................................................................................................8
Using Action Center........................................................................................................................................................ 8
Connecting to a printer or an external device..............................................................................................................9
Connecting to a monitor................................................................................................................................................. 9
Power state...................................................................................................................................................................... 9
3 Accessible applications................................................................................................................10
Browsing with Internet Explorer.........................................................................................................................................10
Using the Dell Thin Client Application........................................................................................................................10
Configuring Citrix Receiver session services.....................................................................................................................11
Citrix Workspace app .......................................................................................................................................................... 11
Configuring remote desktop connection session services..............................................................................................12
Using VMware Horizon Client to connect to virtual desktop.........................................................................................12
Using Ericom Connect and WebConnect client...............................................................................................................13
Using Ericom PowerTerm Terminal Emulation................................................................................................................. 14
Windows Media Player........................................................................................................................................................ 14
Wyse Easy Setup..................................................................................................................................................................14
Overlay Optimizer................................................................................................................................................................ 15
Dell Secure Client................................................................................................................................................................. 15
Key features of Dell Secure Client............................................................................................................................... 15
Accessing Dell Secure Client.........................................................................................................................................15
Configuring Dell Secure Client...................................................................................................................................... 16
Deploying a configuration..............................................................................................................................................19
Command-line options...................................................................................................................................................19
Generate and view logfiles............................................................................................................................................ 21
Tips and best practices..................................................................................................................................................21
Error codes......................................................................................................................................................................21
4 Administrative features...............................................................................................................23
Using Administrative tools..................................................................................................................................................23
Configuring component services.................................................................................................................................23
Viewing events...............................................................................................................................................................23
Managing services.........................................................................................................................................................24
Contents
Contents 3