Administrator Guide

• Forward the call to voicemail

• Forward the call to another number

• Forward voice messages directly

• Use the Device Selector menu to switch between headsets

• Use the Device Selector menu to switch between cameras

• Set up secure phone capabilities

• Answer the call on multiple phone devices (Shared Line feature)

For information about troubleshooting your Cisco Jabber, see the Deployment and Installation Guide for Cisco Jabber Softphone for VDI

at www.cisco.com.

For information about Cisco Jabber-related issues, see the Release notes for Cisco Jabber Softphone for VDI document at

www.cisco.com.

For information about accessories for camera, headsets, and speakers, see the Unified Communications Endpoint and Client Accessories

article at www.cisco.com.

Limitations

• Dell does not recommend video call in 4K display resolution on all platforms due to low performance.

• JVDI version in ThinOS must be compatible with JVDI agent and Jabber version. For example, JVDI version 12.1 in ThinOS supports

JVDI agent and Jabber version 12.1.

Cisco Jabber call statistics

Table 13. Cisco Jabber call statistics on Wyse 5470 Thin Client

Citrix Apps and Desktops VDI Video resolution Frame rate

7.15 LTSR Windows 10 x64 1280 x 720p 25 fps

Table 14. Cisco Jabber call statistics on Wyse 5470 All-in-One Thin Client

Citrix Apps and Desktops VDI Video resolution Frame rate

7.15 LTSR Windows 10 x64 1280 x 720p 25 fps

Using Citrix ADC

ThinOS supports Citrix application delivery controller (ADC), formerly known as Citrix NetScaler. The following authentication methods are

supported on ThinOS:

• Lightweight Directory Access Protocol (LDAP)

• RSA

• DUO

• SMS PASSCODE

• OKTA

Configure Citrix NetScaler Gateway using LDAP and RSA

To configure the Citrix NetScaler Gateway using LDAP and RSA authentication, do the following:

1. Go to NetScaler > NetScaler Gateway > Virtual Servers, and click Edit.

2. Set the primary and secondary authentications based on the following scenarios:

• If you use LDAP and RSA login, ensure that the primary authentication is LDAP and secondary authentication is RADIUS.

• If you use RSA and LDAP login, ensure that the primary authentication is RSA and secondary authentication is LDAP.

• If you use only LDAP login, ensure that the primary authentication is LDAP and secondary authentication is none.

3. Add the following INI parameter in the wnos.ini file, and configure your file server:

pnliteserver=<fqdn of NS Server> CAGAuthMethod={LDAP,LDAP+RSA,RSA+LDAP} Storefront={yes,no}

For more information about configuring Citrix NetScaler Gateway with LDAP, RSA authentication, see the Citrix NetScaler Gateway

Guide at www.citrix.com.

Configuring the connection brokers