Help

Installing the package
Downloading the installation file
1. Go to www.dell.com/support.
2. In the Enter a Service Tag, Serial Number, Service Request... field, type the Service Tag or the model number of your
device, and click Search.
3. On the product support page, click Drivers & downloads.
4. Select the appropriate operating system.
5. From the list, locate the file entry and click the download icon.
Wyse Easy Setup installation
You can install Wyse Easy Setup on a device locally or using Wyse Management Suite. After downloading the package, the
administrator must run the WyseEasySetup.exe to install the software locally. Wyse Easy Setup can be deployed as a normal
package, using Wyse Management Suite or SCCM.
Installation prerequisites
● Microsoft Visual C++ Redistributable 2012
○ 64-bit operating system-x86 and x64 versions
● Wyse Device Agent version 14.4.3.5 or later versions
NOTE:
The operating system image version on the thin client devices may not have the latest WDA Agent version installed.
Ensure that you update the WDA Agent to version 14.4.3.5.
Methods of installation
● Local deployment using WyseEasySetup.exe—interactive installer
● Local deployment using WyseEasySetup.exe—silent installation using command-line options
○ Command-Line option-—WyseEasySetup.exe /s
● Remote deployment using Wyse Management Suite and SCCM—silent installation using package deployment
For more information, see Wyse Easy Setup Administrator's Guide at downloads.dell.com/wyse.
Install the add-on manually
1. Log in as an administrator.
2. Disable Unified Write Filter.
The device restarts.
3. Log in as an administrator again.
4. Go to File Explorer and right-click This PC.
5. Go to Properties > Advanced System Settings > Environment Variables.
6. Change the User Variable value for TEMP and TMP to C:\Windows\Temp from Z:\.
7. Reboot the thin client.
8. Log in as an administrator.
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14 Installing the package