Dell Wyse 5070 Thin Client User Guide Regulatory Model: N11D Regulatory Type: N11D001 March 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018-2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Welcome to Dell Wyse 5070 thin client..............................................................................6 Chapter 2: Chassis overview............................................................................................................ 7 Chapter 3: Major components of your thin client .............................................................................. 9 Chapter 4: Supported system peripherals for Wyse 5070 thin client...........................................
Chapter 10: Wyse 5070 thin client configuration on ThinOS.............................................................. 37 Introduction.......................................................................................................................................................................... 37 Logging on to the Wyse 5070 thin client running Wyse ThinOS...................................................................................37 Configuring ThinOS using the First Boot Wizard............
Virtualization support screen options............................................................................................................................... 60 Maintenance screen options..............................................................................................................................................60 System Logs screen option................................................................................................................................................
1 Welcome to Dell Wyse 5070 thin client Wyse 5070 thin client is a high-performance thin client with quad core processors, designed for secure, and easy-to-manage virtual desktop environments. The thin client supports ThinOS, ThinLinux, and Windows 10 IoT Enterprise operating systems. Dell Wyse 5070 thin client is a 5000 series thin client which offers the following: • • • • • 6 Intel Gemini Lake Pentium Quad Core processor. Realtek ALC3253 and Intel audio controllers.
2 Chassis overview This section explains the front and rear views of Dell Wyse 5070 thin client. Figure 1. Front and rear view 1. Power button/power light Press to turn on the thin client if it is turned off, in sleep state. 2. Common Access Card reader Reads the CAC or smart card for multi factor authentication. 3. USB 2.0 port Connect peripherals such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps. 4. USB 2.
Connect headphones output, a headset (headphone and microphone combo), or speakers. 9. USB Type– C Port Enables you to connect peripherals such as external storage devices, display, and printers. Provides data transfer speeds up to 5 Gbps. It provides up to 5 V/3 A power output that enables faster charging. 10. USB 3.0 with Smart Power-on Connect keyboard or monitor to wake up your thin client from off state. 11. USB 3.0 port Connect peripherals such as storage devices and printers.
3 Major components of your thin client 1. Chassis cover 2. Speaker and power button 3. Heat sink 4. CAC reader 5. Memory 6. System board 7. Coin-cell battery 8. Solid-state drive 9.
4 Supported system peripherals for Wyse 5070 thin client This section contains details on the supported system peripherals that are shipped as part of Wyse 5070 thin client.
Supported system peripherals This section contains details on the supported system peripherals for Wyse 5070 thin client. • • • • • • • Dell Pro stereo headset Jabra Pro 935 wireless headset (mono) Microsoft LX-6000 headset Dell USB wired keyboard with optical mouse Dell USB wired keyboard with smart card reader Cherry smart card keyboard Dell wireless Keyboard and mouse For more information on system accessories, see Dell Support.
5 Setting up the thin client This section explains how to setup the Wyse 5070 thin client on premise. The Wyse 5070 thin client can be setup with any one of the operating systems at your work place: • • • ThinOS Windows 10 IoT Enterprise ThinLinux To set up the Wyse 5070 thin client, do the following: 1. Install the stand. Figure 2. Installing the stand 2. Connect the keyboard and mouse. Figure 3.
3. Connect the network cable. Figure 4. Installing network cable 4. Connect the display and press the power button. NOTE: The Wyse 5070 thin client must be mounted only on a vertical orientation.
Figure 5. Connecting the display 5. Connect the power cable and route the power cable through the cable clip, and press the power button.
Figure 6.
6 Before working on your thin client You must perform the below steps before you work on the thin client. NOTE: For more safety best practices, see the Regulatory Compliance home page at www.Dell.com/ regulatory_compliance. 1. Save and close all open files and exit all open applications. 2. Click Start > Power > Shut down to shut down your thin client. NOTE: For shut down instructions, see documentation of the respective operating system. 3.
7 After working on your thin client NOTE: You must not leave the stray or loose the screws inside your thin client. This may damage your thin client. 1. Reinstall all the screws and ensure that no stray screws remain inside your thin client. 2. Connect any external devices, peripherals, or cables you removed before working on your thin client. 3. Connect your thin client and all attached devices to their electrical outlets. 4. Turn on your thin client.
8 Removing and installing components This section provides detailed information about how to remove or install the chassis and memory module of your thin client. Topics: • • • Chassis cover CAC reader Memory module Chassis cover Chassis cover provides security for the entire thin client and also helps in maintaining proper air flow inside the thin client. Remove the chassis cover Procedure 1. Follow the procedure in Before working on your thin client. 2.
Figure 8. Slide the cover 4. Lift the cover away from the thin client.
Figure 9. Lift the cover Install the chassis cover Procedure 1. Align the tabs on the chassis cover with the guide slots on the thin client.
Figure 10. Align the tabs 2. Slide the cover until the tabs snap into place.
Figure 11. Slide the cover 3. Tighten the thumb screw to secure the chassis cover to the thin client.
Figure 12. Tighten the thumb screw 4. Follow the procedure in After working on your thin client. CAC reader CAC reader enables to read the smart card for multi factor authentication. Remove the CAC reader Prerequisite Remove the Chassis cover. Procedure 1. Follow the procedure in Before working on your thin client. 2. Disconnect the cable that secures the CAC reader to the system board.
Figure 13. Disconnect the cable 3. Remove screws 1, and screw 2 that secure the CAC reader bracket to the system board and the chassis [1]. 4. Lift the CAC reader bracket away from the system board [2].
Figure 14.
Figure 15. CAC reader bracket is removed Install the CAC reader Procedure 1. Align the screw holes on the CAC reader bracket with the screw holes on the system board and chassis. 2. Replace the two screws that secure the CAC reader bracket to the system board and main chassis.
Figure 16. Align the screw holes and replace the screw 3. Connect the CAC reader cable to the system board.
Figure 17. Connect CAC cable 4. Follow the procedure in After working on your thin client. Postrequisite Replace the Chassis cover. Memory module A memory module is a circuit board that contains DRAM-integrated circuits that are installed into the memory slot on a system board. Remove the memory module Prerequisites 1. Remove the chassis cover. 2. Remove the CAC reader. Procedure 1. Follow the procedure in Before working on your thin client. 2.
Figure 18.
Figure 19. Memory cards are removed Install the memory module Procedure 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle, and gently press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it.
Figure 20. Installing memory module 3. Follow the procedure in After working on your thin client. Postrequisites 1. Replace the CAC reader. 2. Replace the Chassis cover.
9 Technical specifications This section provides the technical specifications of the Wyse 5070 thin client features.
• • • ThinOS ThinOS with PCoIP Windows 10 IoT Enterprise Memory This section describes the memory specifications of the thin client. Table 3. Memory specifications Feature Specification Memory connector Two SODIMM slots Memory capacity 4 GB (1 x 4 GB), 8 GB (2 x 4 GB) Memory type DDR4 SODIMM Speed 2133/2400 MHz Minimum memory 4 GB Maximum memory 8 GB Storage This section describes the storage specifications of the thin client. Table 4.
Table 5. Audio specifications (continued) Feature Specification External interface • • Headset/mic combo jack at front and rear panels. Headphone jack Communication specifications This section describes the communication specifications of the thin client. Table 6. Communication specifications Feature Specification Network adapter—onboard 10/100/1000 Mb/s Ethernet—RJ45 Second network adapter (optional) 10/100/1000 Mb/s Ethernet (RJ45) or (100/1000) SFP Wireless card One M.
• • Kensington lock Pad lock NOTE: The length of the Pad/Kensington lock is 1.54 cm (0.60 inch). Battery specifications The Wyse 5070 thin client supports the following coin-cell battery: Table 8. Battery specifications Feature Specification Coin-cell battery 3 V CR2032 lithium coin-cell battery NOTE: • Do not ingest the battery, as it will cause chemical burn hazard. • If the coin / button cell battery is swallowed, it can cause severe internal burns in just two hours, and can lead to death.
Environmental specifications This section describes the environmental specifications of the thin client. Table 11. Environmental specifications Feature Specification Temperature Operating 0° ~ 40° C (32 ~ 104° F) Storage -40° ~ 70° C (-40° ~ 158° F) Relative humidity—maximum Operating 95% non-condensing Storage 95% non-condensing Altitude—maximum Operating 5000 m (16404.
10 Wyse 5070 thin client configuration on ThinOS This section provides the instructions on how to easily configure and efficiently manage Wyse 5070 thin client that runs on ThinOS. . Topics: • • • • • Introduction Logging on to the Wyse 5070 thin client running Wyse ThinOS Configuring ThinOS using the First Boot Wizard Local settings menu Configuring the printer settings Introduction Thin clients running Dell Wyse ThinOS firmware are designed solely for optimal thin client security and performance.
To configure the First Boot Wizard: 1. Connect a new thin client or existing thin client to the Ethernet using a wired connection. The existing thin client must be reset to factory default settings to enter the First Boot Wizard. 2. Turn on your thin client. The thin client checks for a wired network connection. If the network connection is successful, a welcome screen with the model name of your thin client is displayed. The thin client validates the IP address from DHCP.
• • • WDM—Enter the IP addresses or host names. Disable SSL warning—Select this check box to disable the SSL (Secure Sockets Layer) connection warnings. Certificates Manager—Click Certificates Manager to import or request a certificate. NOTE: To exit the Management Configuration screen, and load the ThinOS system desktop, click Exit. 7. Click Done to exit the First Boot Wizard or click Next to enter the Connection Broker Configuration setup. 8.
Table 12. Keyboard parameters Parameter Description Character Set Lists the character sets. Each character is represented by a number. The ASCII character set, for example, uses the numbers 0 through 127 to represent all English characters and special control characters. European ISO character sets are similar to ASCII, but they contain additional characters for European languages. Keyboard Layout Presently the keyboard languages listed in the Keyboard layout drop-down list are supported.
In Mirror Mode, the resolution list is derived from the intersection of resolutions in all connected monitors. • In Span Mode, select a monitor block and change its resolution from the Resolution drop-down list. Rotation—From the Rotation drop-down list, select an option to rotate the monitor screen in different directions—Left turn 90 degrees or Right turn 90 degrees. By default, the option is set to None. 3. Click Apply. The new display settings are applied, and you can see the modified display. 4.
b. Printer Name — (Required) Enter name you want displayed in your list of printers. Most USB direct-connected printers report/fill in their printer name automatically. NOTE: If Enable LPD service for the printer is selected, the printer name becomes the queue name for other clients that are using LPR to print to this printer. c.
NOTE: If the printer is attached to another thin client on your network, the LPD Queue Name must match the content of the Printer Name box displayed on the thin client. f. Printer Class — (Optional) Select the printer class from the list. g. Enable the printer device — Select this option to enable the printer on a remote device. 3. Click OK to save the settings. Configuring the SMBs settings 1. From the desktop menu, click System Setup, and then click Printer. The Printer Setup dialog box is displayed. 2.
11 Wyse 5070 thin client on ThinLinux This section provides instructions on how to easily configure and efficiently manage Wyse 5070 thin client that runs on ThinLinux.
Figure 21. Keyboard Preferences 1. Click the ON/OFF button to disable or enable the Key presses repeat when held down option after you log in to the session. 2. Move the slider to the left to decrease the repeated delay time of the pointer or move the slider to the right to increase the repeated delay time of the pointer. 3. Move the slider to the left to decrease the repeat rate of the pointer or move the slider to the right to increase the repeat rate of the pointer. 4.
Setting the mouse preferences By default, the Mouse screen is available in both User mode and Admin mode. Any changes made through the Mouse preferences screen is saved and continued for the built-in thinuser. Figure 22. Mouse Preferences The Mouse setting page enables you to set the Mouse preferences. 1. Click Right or Left to set the primary button of the mouse. 2.
Figure 23. Printer Settings Figure 24. Add New Printer 1. Click the printer icon. The gnome-control-center printer dialog box is displayed. 2. Click Add New Printer button to include the new printer in the printers list available on the left pane. The Add a new printer window is displayed. 3. Enter the address of the printer or the text to filter results. NOTE: If a USB printer is connected, then it is displayed by default. The printer is not found if wrong address is provided or the USB is not attached.
12 Wyse 5070 thin client on Windows 10 IoT Enterprise This section provides the instructions on how to easily configure and efficiently manage Wyse 5070 thin client that runs on Windows 10 IoT Enterprise. Topics: • • • • • Introduction Before configuring your thin clients Automatic and manual login Keyboard and region settings Devices and printers Introduction The thin clients running Windows 10 IoT Enterprise provide access to applications, files, and network resources.
When you start the thin client, you will automatically log in to the user desktop by default. NOTE: The Windows icon on the taskbar is the start menu button. To log in as a different user or administrator: 1. Go to Start > User icon > Sign Out to log out from the current desktop. 2. Click anywhere on the lock screen to view the login window. 3. You can view the user accounts list on the screen. Click the preferred user account and then enter the login credentials.
Devices and printers To add devices and printers, use the Devices and Printers window. CAUTION: To refrain from cleaning up your settings, disable/enable the Unified Write Filter (UWF) and configure Application Launch Manager and xData Cleanup Manager. For more information, see Before Configuring your thin clients. To add a device or a printer to the thin client, do the following: 1. Log in as an administrator. 2. Go to Start > Control Panel > Devices and Printers.
13 BIOS overview Topics: • • • • • • • • • • • • • • • • Accessing thin client BIOS settings System Setup overview Boot Sequence Navigation keys General screen options System Configuration screen options Video screen option Security screen options Secure Boot screen options Performance screen options Power management screen options POST behavior screen options Wireless screen option Virtualization support screen options Maintenance screen options System Logs screen option Accessing thin client BIOS settin
Boot Sequence Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device. During the Power-on Self Test (POST), when the Dell logo appears you can: • • Access System Setup by pressing the F2 key Bring up the one-time boot menu by pressing the F12 key The one-time boot menu displays the devices that you can boot from including the diagnostic option.
Table 14. General screen options (continued) Option Description • • • Boot Sequence This option enables you to change the order in which the system boots an operating system. • • UEFI boot path security NOTE: Since Memory Available is less than the Memory Installed, certain operating systems may not be able to use all the available memory. PCI information: Displays Slot details, by default Slot1 is empty.
Table 15. System Configuration options (continued) Option Description • • Parallel Port This option determines how the parallel port on the docking station operates. The options include: • • • • Serial Port1 Disabled COM1—enabled by default COM2 This option configures the operating mode of the integrated SATA hard drive controller. The options include: • • Drives Disabled AT—enabled by default PS2 ECP This option determines how the serial port on the docking station operates.
Table 15. System Configuration options (continued) Option Description • • Rear port Top Right—enabled by default Rear port Bottom Right—enabled by default USB PowerShare This option configures the USB PowerShare feature and allows you to charge external devices through the USB PowerShare port when system is off. This option is enabled by default. Audio This option enables or disables the integrated audio controller. By default, the Enable Audio option is selected.
Table 17. Security screen options (continued) Option Description Password Configuration This option enables you to specify the minimum and maximum password lengths of the administrator and system passwords. • • Password Bypass This option enables you to enable and disable the permission to bypass the system and the internal hard drive password, when they are set. The options are: • • Password Change min-4—By default, the minimum value is set to 4. You can increase the value.
Secure Boot screen options Table 18. Secure Boot screen options Options Description Secure Boot Enable This option enables or disables the secure boot feature. By default, the Secure Boot Enable option is not set. Secure Boot Mode This option enables you to change the secure boot operation mode, modifies the behavior of secure boot to allow evaluation or enforcement of the UEFI driver signatures.
Table 19. Performance options (continued) Option Description This option is disabled by default. Intel TurboBoost This option enables you to enables or disables the Intel TurboBoost mode of the processor. The option is: Enable Intel TurboBoost—This option is enabled by default. Power management screen options Table 20. Power management options Option Description AC Recovery This option enables you to control the system’s behavior when AC power is restored after a AC power loss.
Table 20. Power management options (continued) Option Description • Block Sleep LAN with PXE Boot The Block Sleep option blocks you from entering to sleep mode in the operating system environment. Block Sleep—This option is disabled by default. POST behavior screen options Table 21. POST behavior options Option Description Adapter Warnings This option enables or disables the system setup (BIOS) warning messages when you use certain power adapters.
Virtualization support screen options Table 23. Virtualization options Option Description Virtualization This option enables or disables the Intel Virtualization Technology. Enable Intel Virtualization Technology (default). VT for Direct I/O This option specifies whether a virtual machine monitor can utilize the additional hardware capabilities provided by Intel Virtualization Technology for Direct I/O. This option is not enabled by default. Maintenance screen options Table 24.
14 Troubleshooting your system You can troubleshoot your system using indicators like diagnostic lights, and error messages during the operation of the device. Topics: • • • Power state and LED status Power behavior Power LED error code behavior Power state and LED status Table 26. Power states and LED behavior Indicator Power LED Symptoms Description Solid white Thin client is in working—S0 state. Breathing white Thin client is in sleep—S3 state. Off Thin client is in off state.
Table 27. Power behavior (continued) AC adapter System behavior POST error message originally shipped. The system is unable to boot. Please connect a Dell xxxxxxW AC adapter or greater for best system performance. Press any key to shut down. Power LED error code behavior Table 28.
• Type B Troubleshooting your system 63
○ Log the fault event, if possible.
○ Emit the LED error code pattern.
○ Repeat the LED error code 3 more times.
○ Leave the LED light up in amber color.
○ Continue with POST.