Administrator Guide

• XenDesktop— Use this option, if you want to set default settings to XenDesktop.

3. Click OK to save the settings.

Citrix HDX RealTime Multimedia Engine or RealTime Optimization Pack

HDX RealTime Optimization Pack (RTOP) provides a scalable solution to deliver audio-video conferencing and Voice over Internet

Protocol (VoIP) enterprise telecommunication by using Microsoft Skype for Business. The Optimization Pack supports XenDesktop

and XenApp environments to users on ThinOS devices. For more information about HDX RealTime Optimization Pack, see Citrix

documentation.

This section provides information about supported platforms for RealTime Multimedia Engine (RTME), installation of RTME package,

Citrix remote server/Desktop host preparation, conguration on ThinOS, and RTME status check and troubleshooting.

• Introduction

• Installing the RTME package on ThinOS

• Setting up the RTME connector

• Verifying the RTME 1.8 Status

• Verifying the RTME 2.x Status

Introduction

Citrix HDX RealTime Optimization pack oers high-denition audio and video calls. In every ThinOS release, the RTME version may

be updated to newer version and the latest RTME version co-exists with RTME 1.8 version in the corresponding release packages.

ThinOS v8.5 supports RTME/RTOP version 2.3. However, you can still use RTME 2.2 package.

For more information about Citrix RTME 1.8 feature, go to docs.citrix.com/en-us/hdx-optimization/1-8/hdx-realtime-optimization-

pack-about.html.

For information on how to use Citrix RTME 1.8 feature, go to docs.citrix.com/en-us/hdx-optimization/1-8/hdx-realtime-

optimization-pack-troubleshooting.html.

For more information about RTME 2.x features, go to docs.citrix.com/en-us/hdx-optimization/current-release/whats-new.html.

For more information on how to install and use Citrix RTME 2.x feature, go to docs.citrix.com/en-us/hdx-optimization/current-

release/install.html.

Supported environments

• Citrix environment: XenDesktop and XenApp 5.6/6.5/7.x

• Desktop with RTME connector 1.8 (Lync server and client version 2010 and 2013; Skype for Business client in Lync 2013 GUI is

supported).

• Desktop with RTME connector 2.x (Both Skype for Business 2015 and Skype for Business 2016 are supported).

• Supported networks: LAN, WAN (VPN), wireless and so on.

• Supports calls between RTME clients or between RTME and standard Lync clients.

• Supports Microsoft Oce 365 or Skype for Business Online. For more information, See the Citrix documentation.

RTME supported platforms

• Wyse 5010 with ThinOS (D10D), Wyse 5010 thin client with PCoIP (D10DP)

• Wyse 3030 LT thin client with ThinOS, Wyse 3030 LT thin client with PCoIP

• Wyse 3040 thin client with ThinOS, Wyse 3040 thin client with PCoIP

• Wyse 5060 thin client with ThinOS, Wyse 5060 thin client with PCoIP

• Wyse 5040 AIO thin client with ThinOS (5212 AIO), Wyse 5040 AIO thin client with PCoIP (5213)

• Wyse 7010 thin client with ThinOS (Z10D)